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Eye Contact Matters for Consumer Trust – Even with Robots Cover

Eye Contact Matters for Consumer Trust – Even with Robots

NIM Marketing Intelligence Review
Volume 15 (2023): Issue 2 (November 2023)
By: Carolin Kaiser,  René Schallner and  Vladimir Manewitsch  
Open Access
|Oct 2023

References

  1. Kaiser, C., & Schallner, R. (2023). Trust in Robots. https://www.youtube.com/watch?v=_wawv6vzrJA
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  2. Kaiser, C., & Schallner, R. (2022). How artificial attention shapes human intentions. NIM Insights, 2022(2).
    Search in Google ScholarBack to article
  3. Kaiser, C., & Schallner, R. (2022). The impact of emotional voice assistants on consumers’ shopping attitude and behavior. Wirtschaftsinformatik 2022 Proceedings, Nuremberg, Germany.
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DOI: https://doi.org/10.2478/nimmir-2023-0017 | Journal eISSN: 2628-166X
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Language: English
Page range: 48 - 53
Published on: Oct 26, 2023
Published by: Nuremberg Institute for Market Decisions
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Consumer Trust,
Consumer Behavior,
Consumer Decisions,
Human-Computer-Interaction,
Robot,
Eye Contact,
Human-Likeness,
Robo-Advisors
Related subjects:
Business and economics,
Political economics,
Public finance and fiscal theory,
Business management,
Marketing, sales, customer relations,
Management, organization, corporate governance,
Business management, other

© 2023 Carolin Kaiser, René Schallner, Vladimir Manewitsch, published by Nuremberg Institute for Market Decisions
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 License.

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