Abstract
This article presents a systematic review of the literature on AI-generated hate speech in industrial enterprises, considering the transition from Industry 4.0 to Industry 5.0. The study aims to identify key challenges related to the ethical, legal, and technological aspects of AI implementation in the industrial sector and proposes mitigation strategies to address the risks associated with AI-generated harmful content. The research highlights that AI systems, particularly those based on language models, can unintentionally propagate discriminatory or offensive content, posing risks to corporate reputation, organizational culture, and regulatory compliance. The study underscores the increasing role of regulations, such as the EU’s AI Act, which classifies AI-generated content systems as high-risk applications requiring stringent oversight. The article outlines various strategies to mitigate the effects of AI-generated hate speech, including bias detection in AI models, real-time content moderation mechanisms, and human oversight in AI interactions. Transparency, interdisciplinary collaboration, and adherence to ethical guidelines are emphasized as essential components of responsible AI deployment in industrial settings. In conclusion, the study highlights the necessity for further exploration of AI’s impact on digital communication within enterprises and the development of global regulatory standards to effectively manage AI-generated content in the Industry 5.0 era.