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Customer Knowledge Management in Enterprise Software Development Companies: Organizational, Human and Technological Perspective Cover

Customer Knowledge Management in Enterprise Software Development Companies: Organizational, Human and Technological Perspective

Management Systems in Production Engineering
Volume 30 (2022): Issue 4 (December 2022)
By: Arash Khosravi,  Morteza Rajabzadeh,  Viliam Zaloga and  Irina Dyadyura  
Open Access
|Oct 2022

Authors

Arash Khosravi

arash.khosravi@pgu.ac.ir

Mahallat Institute of Higher Education

Morteza Rajabzadeh

rajabzadeh.m@gmail.com

Mahallat Institute of Higher Education

Viliam Zaloga

zalogav@gmail.com

Sumy State University

Irina Dyadyura

dyadyura@pmtkm.sumdu.edu.ua

Sumy State University
DOI: https://doi.org/10.2478/mspe-2022-0037 | Journal eISSN: 2450-5781 | Journal ISSN: 2299-0461
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Language: English
Page range: 291 - 297
Published on: Oct 29, 2022
Published by: STE Group sp. z.o.o.
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
qualimetry,
knowledge management,
enterprise software development,
TOPSIS,
summarizing indicator,
multicriteria quality assessment,
dimensionless scale
Related subjects:
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment,
Engineering,
Mechanical engineering,
Production technology,
Tools and methods,
Process engineering and industrial engineering

© 2022 Arash Khosravi, Morteza Rajabzadeh, Viliam Zaloga, Irina Dyadyura, published by STE Group sp. z.o.o.
This work is licensed under the Creative Commons Attribution 4.0 License.

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