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The impact of COVID-19 on consumer behavior in retail banking. Evidence from Romania Cover

The impact of COVID-19 on consumer behavior in retail banking. Evidence from Romania

Management & Marketing
Volume 15 (2020): Issue s1 (October 2020)
By: ,  ,   and    
Open Access
|Oct 2020
Authors

Authors

Claudia Gabriela Baicu

Institute for World Economy, Romanian Academy, Bucharest, Romania

Iuliana Petronela Gârdan

gardanpetronela@yahoo.com

Spiru Haret University, Faculty of Economic Sciences, Bucharest, Romania

Daniel Adrian Gârdan

Spiru Haret University, Faculty of Economic Sciences, Bucharest, Romania

Gheorghe Epuran

Transylvania University of Brasov, Faculty of Economic Sciences and Business Administration, Brasov, Romania
DOI: https://doi.org/10.2478/mmcks-2020-0031 | Journal eISSN: 2069-8887 | Journal ISSN: 1842-0206
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Language: English
Page range: 534 - 556
Published on: Oct 23, 2020
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
retail banking,
the COVID-19 pandemic,
internet and mobile banking,
consumer behavior
Related subjects:
Business and economics,
Business management,
Marketing, sales, customer relations,
Management, organization, corporate governance,
Business development, change management, cooperation,
Entrepreneurship

© 2020 Claudia Gabriela Baicu, Iuliana Petronela Gârdan, Daniel Adrian Gârdan, Gheorghe Epuran, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 15 (2020): Issue s1 (October 2020)
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