Customer satisfaction under heterogeneous services of different self-service technologies
Authors
Md Shamim Hossain
Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU), Bangladesh
Xiaoyan Zhou
Business school, University of International Business and Economics (UIBE), Beijing, China
Mst Farjana Rahman
Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU), Bangladesh
Language: English
Page range: 90 - 107
Published on: Apr 18, 2019
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
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© 2019 Md Shamim Hossain, Xiaoyan Zhou, Mst Farjana Rahman, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.