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Salespeople’s innovativeness: a driver of sales performance Cover

Salespeople’s innovativeness: a driver of sales performance

Open Access
|Jul 2018

Abstract

The purpose of this study is to develop a conceptual model for explaining the process of how salespeople’s innovativeness leverages sales performance by introducing the organizational learning-based factors such as sales team tacit knowledge exchange, value-based selling capability, and a positive selling ambiance initiative in the selling process to enhance sales performance. The novelty of this study is its construction of a conceptual model that adopts the organizational learning framework both in cultivating the organizational memory of salespeople working in a sales organization and in processing organizational memory for leveraging capabilities that lead to better sales performance. The acceptance of the proposed hypotheses demonstrated the importance of organizational learning-based factors in supporting the success of salespeople in the consumer product market.

DOI: https://doi.org/10.2478/mmcks-2018-0016 | Journal eISSN: 2069-8887 | Journal ISSN: 1842-0206
Language: English
Page range: 966 - 984
Published on: Jul 4, 2018
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2018 Augusty Tae Ferdinand, Wahyuningsih Wahyuningsih, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.