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Satisfaction of Consumers Using Innovative Aesthetic Medicine Services in Poland Cover

Satisfaction of Consumers Using Innovative Aesthetic Medicine Services in Poland

Open Access
|Dec 2024

Figures & Tables

Figure 1.

Conformity of the client’s expectations with post-treatment effect.
Conformity of the client’s expectations with post-treatment effect.

Groups of consumers by willingness to recommend services and Net Promoter Score by age range_

Groups of consumersGeneralAge
up to 3031–4041–5051–6061+
Promoters82.3%84.0%82.2%84.7%75.5%79.0%
Passives12.5%10.7%14.8%9.2%16.7%10.6%
Detractors5.2%5.3%3.0%6.1%7.8%10.4%
Net Promoter Score77.1%78.7%79.2%78.6%67.7%68.6%

The most popular innovative services of aesthetic medicine (from doctors’ point of view)_

Innovative aesthetic medicine servicesPercentage
• Hyaluronic acid90.0
• Botulinum toxin type A80.0
• Laser hair removal60.0
• PDO threads25.0
• Body contouring10.0
• Laser telangiectasia removal10.0

The most popular innovative aesthetic medicine services (from clients’ point of view)_

Innovative aesthetic medicine servicesPercentage
• Botulinum toxin type A injections75.0
• Hyaluronic acid injections67.0
• Laser hair removal37.0
• Lip augmentation34.0
• Mesotherapy25.0
• Laser telangiectasia removal20.0
• Fractional ablative laser eCO218.0
• Non-invasive lifting using High-Intense Focused Ultrasounds17.0
• Dermapen®17.0
• Face volumetry17.0
• Multipolar radiofrequency in cellulite treatment12.0
• Platelet rich plasma12.0
• Chemical peel12.0
• Carbon peel11.0
• Hyperpigmentation laser removal10.0
under 10.0%
Laser leg vessel removal, Fractional non-ablative laser, Hydroxyapatite calcium injections, PDO needles, Microneedle radiofrequency, Body contouring using HIFU, Non-invasive eyelids lifting Laser tattoo removal, Hyperhidrosis, Multipolar radiofrequency – face lifting, Criolipolisis, Polylactic Acid injections, Scar removal, Laser stretch marks removal.

Development of innovative services of aesthetic medicine_

YearAesthetic medicine treatments
1965• Silicon for skin filling
1977• Collagen for soft issue filling
1980• Liposuction
1983• Q-switched ruby laser for tattoo removal
1989• Fractional ablative laser for skin resurfacing
1992• Ultrasounds with liposuction treatments
1992• Botulinum toxin type A for wrinkles and skin line reduction
1996• Ruby laser for hair removal
1997• Intense Pulsed Light (IPL) for hair removal treatments
1998• Hyaluronic acid for soft issue filling
1999• Alexandrite laser for vascular and telangiectasia removal
2001• Injection lipolysis using phosphatidylcholine
2003• Photodynamic therapy
2003• Radiofrequency for skin tightening
2004• Calcium hydroxyapatite injection for soft tissue filling
2004• Sodium deoxycholate uses in lipolysis
2004• Non-ablative lasers
2009• Cryoliposis
2010• Platelet-rich plasma for skin rejuvenation
2012• Radiofrequency and pulsed electromagnetic field in one device
2018• Body contouring and urinary incontinence treatments using High-Intensity Focused Electromagnetic Field (HIFEM)

Classification of the aesthetic medicine treatments_

Services areaTypes of services
Skin treatmentsbotulinum toxin type A, biostimulation and biorestruction of the skin microdermabrasion, cryotherapy, chemical peels, micro needling radiofrequency, IPL, laser vascular removal, sclerotherapy, laser hair removal, hyperpigmentation removal, mesotherapy, cellulite treatments, scar removal
Body and face contouringlip augmentation, face volumetry, nose injections, non-invasive breast augmentation, lipotransfer, body contouring based on High-Intensity Focused Ultrasounds, low energy laser, laser hair removal, fractional laser, and non-ablative laser.
DOI: https://doi.org/10.2478/minib-2024-0023 | Journal eISSN: 2353-8414 | Journal ISSN: 2353-8503
Language: English
Page range: 91 - 109
Submitted on: Oct 16, 2024
Accepted on: Nov 18, 2024
Published on: Dec 30, 2024
Published by: Institute of Aviation
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2024 Magdalena Ankiel, Anna Kuczyńska, published by Institute of Aviation
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.