Akaka, M., Vargo, S., & Schau, H. (2015). The context of experience. Journal of Service Management, 26(2), 206–223. <a href="https://doi.org/10.1108/JOSM-10-2014-0270" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1108/JOSM-10-2014-0270</a>
Allen, I., & Seaman, J. (2011). Going the distance: Online education in the United States. Babson Survey Research Group. Retrieved from https://www.onlinelearningsurvey.com/reports/goingthedistance.pdf; access date:12.06.2021.
Asonitou, S., Mandilas, A., Chytis, E., & Latsou, D. (2018). A Greek evaluation of the course experience questionnaire: Students’ conceptions of the teaching quality of higher education accounting studies. International Journal of Business and Economic Sciences Applied Research, 11(2), 51–62.
Bates, A. (2019). Teaching in a digital age: Guidelines for designing teaching and learning (2nd ed.). Tony Bates Associates Ltd. Retrieved from https://opentextbc.ca/teachinginadigitalage; access date:12.06.2021.
Besser, A., Flett, G. L., & Zeigler-Hill, V. (2020). Adaptability to a sudden transition to online the COVID-19 pandemic: Understanding the challenges for students. Scholarship of Teaching and Learning in Psychology. 8(2), 85–105. <a href="https://doi.org/10.1037/stl0000198" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1037/stl0000198</a>
Bowden, J.-H., & D’Alessandro, S. (2011). Co-creating value in higher education: The role of interactive classroom response technologies. Asian Social Science, 7(11), 35–49.
Byrne, M., & Flood, B. (2003). Assessing the teaching quality of accounting programmes: An evaluation of the course experience questionnaire. Assessment and Evaluation in Higher Education, 28(2), 135–145. <a href="https://doi.org/10.1080/02602930301668" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1080/02602930301668</a>
Clynes, M., Sheridan, A., & Frazer, K. (2020). Student engagement in higher education: A cross-sectional study of nursing students’ participation in college-based education in the republic of Ireland. Nurse Education Today, 93, 104529.
Cronin, J. J., Brady, M. K., & Hult, G. T. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), 193–218. <a href="https://doi.org/10.1016/S0022-4359(00)00028-2" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1016/S0022-4359(00)00028-2</a>
Croxton, R. A. (2014). The role of interactivity in student satisfaction and persistence in online learning. Journal of Online Learning and Teaching, 10(2), 314–324.
Dean, A. M., Griffin, M., & Kulczynski, A. (2016). Applying service logic to education: The co-creation experience and value outcomes. Procedia — Social and Behavioral Sciences, 224, 325–331.
Dollinger, M., Lodge, J., & Coates, H. (2018). Co-creation in higher education: Towards a conceptual model. Journal of Marketing for Higher Education, 28(2), 210–231. <a href="https://doi.org/10.1080/08841241.2018.1466756" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1080/08841241.2018.1466756</a>
Elliot, K., & Shin, D. (2002). Student satisfaction: An alternative approach to assessing this important concept. Journal of Higher Education Policy and Management, 24(2), 197–209.
Elsharnouby, T. (2015). Student co-creation behavior in higher education: The role of satisfaction with the university experience. Journal of Marketing for Higher Education, 25(2), 238–262. <a href="https://doi.org/10.1080/08841241.2015.1059919" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1080/08841241.2015.1059919</a>
Gefen, D., & Straub, D. (2005). A practical guide to factorial validity using PLS-graph: Tutorial and annotated example. Communications of the Association for Information Systems, 16, 91–109.
Gibson, A. (2010). Measuring business student satisfaction: A review and summary of the major predictors. Journal of Higher Education Policy and Management, 32(3), 251–259.
Grace, D., Weaven, S., Bodey, K., Ross, M., & Weaven, K. (2012). Putting student evaluations into perspective: The course experience quality and satisfaction model (CEQS). Studies in Educational Evaluation, 38(2), 35–43. <a href="https://doi.org/10.1016/j.stueduc.2012.05.001" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1016/j.stueduc.2012.05.001</a>
Grönroos, C. (2012). Conceptualising value co-creation: A journey to the 1970s and back to the future. Journal of Marketing Management, 28(13–14), 1520–1534.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage.
Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414–433.
Henseler, J., Ringle, C., & Sinkovics, R. (2009). The use of partial least squares path modelling in international marketing. Advances in International Market, 20, 277–319.
Judson, K., Black, H., & Beggs, J. (2018, March). Online learning in higher education: Seeking value co-creation in the flipped classroom. Marketing Management Association Annual Conference Proceedings. Chicago, IL.
Kuo, Y. C., Walker, A., Belland, B. R., & Schroder, K. E. (2013). A predictive study of student satisfaction in online education programs. The International Review of Research in Open and Distance Learning, 14(1), 16–39.
Maxwell-Stuart, R., Taheri, B., Paterson, A., O’Gorman, K., & Jackson, W. (2018). Working together to increase student satisfaction: Exploring the effects of mode of study and fee status. Studies in Higher Education, 43(8), 1392–1404.
Parahoo, S. K., Harvey, H. L., & Tamim, R. M. (2013). Factors influencing student satisfaction in universities in the Gulf region: Does gender of students matter? Journal of Marketing for Higher Education, 23(2), 135–154.
Parahoo, S., Santally, M., Rajabalee, Y., & Harvey, H. (2016). Designing a predictive model of student satisfaction in online learning. Journal of Marketing for Higher Education, 26(1), 1–19. <a href="https://doi.org/10.1080/08841241.2015.1083511" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1080/08841241.2015.1083511</a>
Parker, K., Lenhart, A., & Moore, K. (2011). The digital revolution and higher education: College presidents, differ on value of online learning. Pew Research Center Social and Demographic Trends. Retrieved from www.pewsocialtrends.org; access date:12.06.2021.
Pitt, A., Oprescu, F., Tapia, G., & Gray, M. (2018). An exploratory study of students’ weekly stress levels and sources of stress during the semester. Active Learning in Higher Education, 19(1), 61–75.
Prahalad, C., & Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of Interactive Marketing, 18(3), 5–16. <a href="https://doi.org/10.1002/dir.20015" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1002/dir.20015</a>
Prieto-Rodriguez, E., Gore, J., & Holmes, K. (2016). Exploring quality teaching in the online environment using an evidence-based approach. Australian Journal of Teacher Education, 41(8), 22–39.
Ramsden, P. (1991). A performance indicator of teaching quality in higher education: The course experience questionnaire. Studies in Higher Education, 16(2), 129–150.
Storbacka, K. B., Maglio, P., & Nenonena, S. (2016). Actor engagement as a microfoundation for value co-creation. Journal of Business Research, 69(8), 3008–3017.
Vargo, S. L., Maglio, P. P., & Akaka, M. A. (2008). On value and value co-creation: A service systems and service logic perspective. European Management Journal, 26(3), 145–152. <a href="https://doi.org/10.1016/j.emj.2008.04.003" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1016/j.emj.2008.04.003</a>
Wilson, K., Lizzio, A., & Ramsden, P. (1997). The development, validation and application of the course experience questionnaire. Studies in Higher Education, 22(1), 33–53.
Yang, N., Ghrislandi, P., & Dellantonio, S. (2018). Online collaboration in a large university class supports quality teaching. Education Technology Research Development, 66(3), 671–691. <a href="https://doi.org/10.1007/s11423-017-9564-8" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1007/s11423-017-9564-8</a>
Yin, H., Lu, G., & Wang, W. (2014). Unmasking the teaching quality of higher education: Students’ course experience and approaches to learning in China. Assessment and Evaluation in Higher Education, 39(8), 949–970. <a href="https://doi.org/10.1080/02602938.2014.880107" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1080/02602938.2014.880107</a>