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Price Differentiation in Online and Offline Retail: An Empirical Study of Current Practices Cover

Price Differentiation in Online and Offline Retail: An Empirical Study of Current Practices

Open Access
|Jun 2023

Figures & Tables

Figure 1.

Online to offline discount box plots
Source: Authors’ elaboration.
Online to offline discount box plots Source: Authors’ elaboration.

Products cheaper online, offline and with no price difference

CategoryCheaper onlineNo differenceCheaper offline
Empik39375 (%)11622 (%)183 (%)
Books959911
Films75962311
Games apps2534456234
Music7378192011
Own collections2940415723
Stationery66897911
Toys3073121024
Smyk437787814489
Apparel/shoes/kids1618728022
Books63941134
Kid/mother8179222019
Stationery4488 612
Toys/games2339231177

EMPIK_ Spearman’s correlations between online to offline discount (%) and top ranking or absolute price level

Spearman’sGames and appsFilmsOwn collectionsBooksMusicStationeryToys
Top ranking−0.1052−0.617**0.283*0.0209−0.415**0.0426−0.1027
Games and apps−0.2258
Films 0.0039
Own collections 0.2069
Books −0.0193
Music −0.312**
Stationery −0.2165
Toys −0.2857

Online to offline discount_ Descriptive statistics per product category

EmpikSmyk
BooksFilmsGames/appsMusicOwn collectionsStationeryToysApparel/shoes/kidsBooksKid/motherStationeryToys/games
N96787393727441906710350253
Mean−0.3745−0.2201−0.0295−0.0893−0.0918−0.2204−0.0627−0.0297−0.2583−0.0941−0.1280−0.1966
Std. Dev.  0.0597  0.1997  0.0668  0.0619  0.2010  0.1239  0.3575  0.1237  0.1138  0.3708  0.3247  0.1992
Min−0.4999−0.8502−0.2721−0.2668−0.4447−0.4604−0.6002−0.3334−0.5072−0.5774−0.4584−0.5001
Max  0.0000  0.2456  0.0786  0.0004  0.8052  0.0629  1.2081  0.7647  0.1541  1.6660  0.9990  1.5554

Retailers applying channel price differentiation

SectorRetailerSearch button/search pathNo. of categoriesNo. of itemsChannel price differentiationOffer uniquenessVerified
ApparelH&MZnajdz w sklepie845NoHighOnline
ReservedSprawdz dostępność w salonach420NoHighIn store
ShoesCCCDostępność produktu w sklepach210NoHighOnline
Cosmetics and perfumeRossmannNot available320NoMixedIn store
MultimediaEmpikZarezerwuj w salonie730YesMixedOnline
Home electronics and appliancesRTV Euro AGDObejrzyj w sklepie →630NoMixedOnline
Zarezerwuj i odbierz w sklepie juz za godzinę!
Media ExpertDostępność w sklepie → Odbierz za godzinę!630NoMixedOnline
Home and gardenIkeaProdukt → Sklep dostçpny625NoHighOnline
CastoramaSprawdź dostępność w innych sklepach630NoMixedOnline
Leroy MerlinSprawdź dostępność w sklepie i zamów630NoMixedOnline
KidsSmykSprawdź dostępność w sklepie stacjonarnym525YesMixedOnline
SportDecathlonDarmowy odbiór w sklepie525NoHighOnline

Smyk_ Correlations between online to offline discount (%) and top ranking or absolute price level

Spearman’sToys/gamesApparel/shoes/kidsKid/motherStationeryBooks
Top ranking0.08620.273**0.310**0.314*0.1150
Toys/games.146*
Apparel/shoes/Kids 0.0306
Kid/mother −0.353**
Stationery −0.391**
Books −0.373**
DOI: https://doi.org/10.2478/minib-2023-0007 | Journal eISSN: 2353-8414 | Journal ISSN: 2353-8503
Language: English
Page range: 1 - 16
Submitted on: Mar 22, 2023
Accepted on: May 18, 2023
Published on: Jun 30, 2023
Published by: Institute of Aviation
In partnership with: Paradigm Publishing Services
Publication frequency: 4 times per year

© 2023 Ewa E. Kiczmachowska, Paweł de Pourbaix, Dariusz Jemielniak, published by Institute of Aviation
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.