Exploring the Efficacy and Bias of Sentiment Analysis Tools in Customer Reviews
Authors
Lia Cornelia Culda
Lucian Blaga University of Sibiu, Romania
Marian Pompiliu Cristescu
Lucian Blaga University of Sibiu, Romania
Raluca Andreea Nerişanu
Lucian Blaga University of Sibiu, Romania
Radu-Anton Moldovan
Lucian Blaga University of Sibiu, Romania
DOI: https://doi.org/10.2478/jses-2025-0002 | Journal eISSN: 2285-388X
Language: English
Page range: 19 - 40
Published on: May 30, 2025
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Related subjects:
© 2025 Dumitru Alexandru Mara, Lia Cornelia Culda, Marian Pompiliu Cristescu, Raluca Andreea Nerişanu, Radu-Anton Moldovan, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.