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Assessing Interviewer Performance in Approaching Reissued Initial Nonrespondents Cover

Assessing Interviewer Performance in Approaching Reissued Initial Nonrespondents

Open Access
|Jul 2020

Abstract

Nonresponse is a repeatedly reported concern in survey research. In this article, we investigate the technique of reissuing nonrespondents to another interviewer and attempting to convert them into respondents, using data of Rounds 7 and 8 of the European Social Survey (ESS) in Belgium. The results show no marked differences between respondents interviewed by the more and the less successful interviewers, indicating that the latter are not more successful in persuading more reluctant respondents to participate. Sample units that were unsuccessfully approached in the initial phase by an interviewer with a high response rate are more difficult to convert during the reissue phase. Sample units that were unsuccessfully approached in the initial phase by an interviewer with a low response rate are easier to convert during the reissue phase.

Language: English
Page range: 589 - 607
Submitted on: Sep 1, 2018
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Accepted on: Apr 1, 2020
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Published on: Jul 24, 2020
Published by: Sciendo
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2020 Laurie Peeters, David De Coninck, Celine Wuyts, Geert Loosveldt, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.