| Books & Chapters in Books | Atkins, S. E. | 2008 | The 9/11 Encyclopedia | Praeger Security International, Westport, CT |
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| Barbash, T. | 2003 | On top of the world: Cantor Fitzgerald, Howard Lutnick, and 9/11: A story of loss and renewal | HarperCollins Publishers, New York, NY |
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| Burke, R. J. | 2012 | The trauma impact on organizations: Causes, consequences, and remedies (In Hughes, R., Kinder, A. & Cooper, C. L. Eds., “International handbook of workplace trauma support”, pp. 69-86) | John Wiley & Sons, Inc. | https://doi.org/10.1002/9781119943242.ch5 |
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| Giuliani, R. W. | 2003 | Leadership | Time Warner Paperbacks, London, UK |
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| Klenke, K. | 2016 | Content analysis in leadership research (In K. Klenke Ed. “Qualitative research in the study of leadership”, pp. 93-122) | Emerald Group Publishing Limited | https://doi.org/10.1108/978-1-78560-651-920152006 |
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| Mitroff, I. I. | 2004 | Crisis leadership. Planning for the Unthinkable | Willey & Sons, Inc., New Jersey, NJ |
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| Parrett, W. G. | 2007 | The sentinel CEO. Perspectives on security, risk, and leadership in a post – 9/11 world | John Wiley & Sons, Inc., Hoboken, NJ |
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| Pyle, A. S., Fuller, R. P. & Ulmer, R. R. | 2020 | Discourse of renewal (In H. D. O’Hair & M. J. O’Hair Eds, “The handbook of applied communication research”, pp. 343-361) | John Wiley & Sons, Inc. | https://doi.org/10.1002/9781119399926.ch21 |
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| Ulmer, R. R, Sellnow, T. L & Seeger, M. W. | 2011 | Effective crisis communication (2nd eds.) | SAGE Publications, Inc., Thousand Oaks, CA |
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| Research Articles | Atcheson, J. | 2003 | Book review: Leadership: Rudy Giuliani’s lessons from life, law, and 9/11 | Journal of Thought, 38(1), 77-80 | https://www.jstor.org/stable/42589734 |
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| Beacham, A. E. & McManus, D. J. | 2004 | Recovery of financial services firms in the World Trade Center, Post 9/11/01 | Information Systems Security, 13(2), 46-55 | https://doi.Org/10.1201/1086/44312.13.2.20040501/81652.7 |
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| Hurley-Hanson, A. E., Giannantonio, C. M., Carlos, H., Harnett, J., Jetta, M. & Mercier, M. | 2011 | The effect of the attacks of 9/11 on organizational policies, employee attitudes and workers’ psychological states | American Journal of Economics and Business Administration, 3(2), 377-389 | https://doi.org/10.3844/ajebasp.2011.377.389 |
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| McNamara, K. & McNeill, D. | 2012 | The city personified: The geopolitical narratives of Rudy Giuliani | Communication and Critical/Cultural Studies, 9(3), 259-278. | https://doi.org/10.1080/14791420.2012.699683 |
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| Michaelson, C. | 2004 | Business and ethics after September 11 | Business & Professional Ethics Journal, 23(1/2), 259-300 | https://www.jstor. org/stable/27801342 |
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| Michaelson, C. | 2012 | Cantor Fitzgerald and September 11 | Journal of Business Ethics Education, 9, 411-419 | https://doi.org/10.5840/jbee2012921 |
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| Mullin, S. | 2003 | The Anthrax Attacks in New York City: The “Giuliani Press Conference Model” and other communication strategies that helped | Journal of Health Communication, 8, 15-16 | https://doi.org/10.1080/713851984 |
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| Padgett, D. R. G., Cheng S. S. & Parekh, V. | 2013 | The quest for transparency and accountability: Communicating responsibly to stakeholders in crises | Asian Social Science, 9(9), 31-44 | http://dx.doi.org/10.5539/ass.v9n9p31 |
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| Ritchie, M. | 2018 | Spectacular resilience: Visualizations of endurance in TIME Magazine’s “Beyond 9/11” | Visual Communication Quarterly, 25(3), 168-180 | https://doi.org/10.1080/15551393.2018.1491741 |
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| Seeger, M. W., Ulmer, R. R., Novak, J. M. & Sellnow, T | 2005 | Post-crisis discourse and organizational change, failure and renewal | Journal of Organizational Change Management, 18(1),78-95 | https://doi.org/10.1108/09534810510579869 |
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| Thompson, B., Jerome, A. M., Payne, H. J., Mazer, J. p., Kirby, E. G. & Pfohl, W. | 2017 | Analyzing postcrisis challenges and strategies associated with school shootings: An application of discourse of renewal theory | Communication Studies, 68(5), 533-551 | https://doi.org/10.1080/10510974.2017.1373370 |
| Newspapers | Atlas, R. D. | 2004 | Firm that was hit hard on 9/11 grows anew | The New York Times | https://www.nytimes.com/2004/09/10/business/firm-that-was-hit-hard-on-911-grows-anew.html |
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| Catsoulis, J. | 2013 | The C.E.O. at the center of a catastrophe | The New York Times | https://www.nytimes.com/2013/09/06/movies/out-of-the-clear-blue-sky-a-film-about-cantor-fitzgerald.html |
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| Jones, C. | 2021 | Howard Lutnick: ‘I will mourn forever the 658 staff lost in 9/11’ | The Times | https://www.thetimes.co.uk/article/i-will-mourn-forever-the-658-staff-cantor-fitzgerald-lost-in-9-11-wq2gr2xlz |
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| Knox, N. | 2001 | Cantor battles back from tragedy | USA TODAY | http://usatoday30.usatoday.com/money/covers/2001-11-12-bcovmon.htm |
| Magazines | Argenti, p. A. | 2002 | Crisis communication: Lessons from 9/11 | Harvard Business Review | https://hbr.org/2002/12/crisis-communication-lessons-from-911 |
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| Coutu, D. | 2002 | How resilience works | Harvard Business Review | https://hbr.org/2002/05/how-resilience-works |
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| Lutnick, H. | 2003 | The Foreshadowing of 9/11 | TIME | https://content.time.com/time/specials/packages/article/0,28804,1977881_1977895_1978727,00.html |
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| Pooley, E. | 2001 | Person of the year 2001. Mayor of the world | TIME | http://content.time.com/time/specials/packages/article/0,28804,2020227_2020306,00.html |
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| Roston, E. | 2001 | All his office mates gone | TIME | https://content.time.com/time/subscriber/article/0,33009,1000888,00.html |
| Broadcasts | BBC NEWS | 2006 | Cantor rebuilds after 9/11 losses | BBC NEWS | http://news.bbc.co.uk/2/hi/americas/5282060.stm?lsf https://www.nytimes.com/2001/10/28/weekinreview/ideas-trends-not-to-worry-real-men-can-cry.html |
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| Reyes, M. | 2021 | Cantor Fitzgerald’s 9/11 tragedy: ‘We lost them all,’ CEO Lutnick says | Bloomberg | https://www.bloomberg.com/news/articles/2021-09-10/lutnick-reflects-on-cantor-s-9-11-body-blow-we-lost-them-all?leadSource = uverify%20wall |
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| CNBC | 2021 | Former Morgan Stanley president reflects on his 9/11 experience | CNBC | https://www.cnbc.com/video/2021/09/09/former-morgan-stanley-president-reflects-on-his-911-experience.html |
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| CNN | 2001 | Firms counting, coping: Many employees remain unaccounted for two days after the terrorist attacks | CNN | https://money.cnn.com/2001/09/13/companies/wtc_firms/ |
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| NBC News | 2011 | Iconic figures from Sept. 11: Where are they now? | NBC News | http://www.nbcnews.com/id/39038466/ns/us_news-9_11_nine_years_later/t/iconic-figures-sept-where-are-they now/#.XyvFmZ4zbIX |
| Governmental Websites | U.S. Department of Homeland Security | 2020 | Business testimonials | U.S. Department of Homeland Security | https://www.ready.gov/hi/node/2566 |
| Other Websites | Businesswire | 2004 | Stanford Business School honors Morgan Stanley’s Robert G. Scott with Excellence in Leadership Award | Businesswire | https://www.businesswire.com/news/home/20040420006260/en/Stanford-Business-School-Honors-Morgan-Stanleys-Robert-G.-Scott-with-Excellence-in-Leadership-Award |
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| Davis, M. | 2020 | How September 11 affected the U.S. Stock Market | Investopedia | https://www.investopedia.com/financial-edge/0911/how-september-11-affected-the-u.s.-stock-market.aspx |
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| La Roche, J. | 2011 | The amazing and heartbreaking story of the CEO who lived and rebuilt his firm after 9/11: Howard Lutnick | INSIDER | https://www.businessinsider.com/cantor-fitzgerald-9-11-story-howard-lutnick-2011-9 |
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| Renz, L. & Marino, L. | 2003 | Giving in the aftermath of 9/11: 2003 update on the foundation and corporate response | The Foundation Center | https://foundationcenter.org/gainknowledge/research/pdf/9_11update03.pdf |
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| Rice, D. | 2017 | Leadership on 9/11: The story of Rick Rescorla and Morgan Stanley | THAYER | https://www.thayerleadership.com/blog/2017/leadership-on-9-11-the-story-of-rick-rescorla-and-morgan-stanley |
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| Walsh, C. | 2001 | Leadership on 9/11: Morgan Stanley’s challenge | Harvard Business School | https://hbswk.hbs.edu/archive/leadership-on-9-11-morgan-stanley-s-challenge |