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Health service user participation in interprofessional collaborative learning — a systematic review on the use of digital solutions / Die Teilnahme von Gesundheitsdienst-Nutzenden an interprofessionell kollaborativem Lernen — ein systematischer Review über den Gebrauch digitaler Lösungen Cover

Health service user participation in interprofessional collaborative learning — a systematic review on the use of digital solutions / Die Teilnahme von Gesundheitsdienst-Nutzenden an interprofessionell kollaborativem Lernen — ein systematischer Review über den Gebrauch digitaler Lösungen

Open Access
|Dec 2023

Figures & Tables

Figure 1:

Search Strategy PRISMA Flow Diagram (adapted Page et al., 2021).
Search Strategy PRISMA Flow Diagram (adapted Page et al., 2021).

Search Terms Clustered per PICO Criteria (Centre for Evidence-Based Medicine, 2020)_

CategorySearch terms
Population
  • (profession OR profession* OR employee OR staff OR student OR provider) AND

  • (interprofessional relations[MeSH Terms]) AND

  • (health OR medic* OR care) AND

  • (community OR client OR patient OR person OR family OR user) AND

Intervention
  • (communicat*[Title/Abstract] OR collaborat*[Title/Abstract] OR teamwork[Title/Abstract] OR network[Title/Abstract] OR coordinat*[Title/Abstract]) AND

  • (educat* OR lecture OR course OR learn* OR train* OR teach OR taught) AND

  • (ICF OR function OR functioning) AND

  • (digital OR technology OR mail OR video OR speech OR text messaging OR app OR application OR platform OR wearables OR connected OR computer* OR interface OR ehealth OR e-health OR electronic) AND

Outcome
  • (expect* OR needs OR reason* OR deci* OR decision-making OR prevent* OR rehabilitat* OR therap* OR monitor*) AND

  • (activ* OR interven* OR interact* OR exchange OR discuss* OR practice OR understand* OR behavi* OR support OR empower* OR participat* OR cent*)

LimitsNOT veterinary NOT dental NOT dentist* NOT safety NOT critical NOT resuscitation
FiltersHumans, English

Frequency of Involved Professions_

ProfessionFrequencyStudies
Medicine13Andersson et al., 2021; Bluml et al., 2000; Byerly et al., 2011; Darlow et al., 2015; Javadi et al., 2018; Korstjens et al., 2021; Liaw et al., 2020; Metzelthin et al., 2013; Poss-Doering et al., 2020; Shorten et al., 2015; Swallow et al., 2016; Uslu-Sahan & Terzioglu, 2020; Yang et al., 2017
Nursing12Andersson et al., 2021; Javadi et al., 2018; Korstjens et al., 2021; Liaw et al., 2020; Lucas et al., 2020; McGilton et al., 2011; Metzelthin et al., 2013; Saia et al., 2020; Shorten et al., 2015; Swallow et al., 2016; Uslu-Sahan & Terzioglu, 2020; Yang et al., 2017
Pharmacy6Bluml et al., 2000; Byerly et al., 2011; Javadi et al., 2018; Lempicki & Holland, 2018; Lucas et al., 2020; Yang et al., 2017
Physiotherapy6Byerly et al., 2011; Darlow et al., 2015; Javadi et al., 2018; Lempicki & Holland, 2018; Metzelthin et al., 2013; Sabus et al., 2011
Occupational therapy4Javadi et al., 2018; Lempicki & Holland, 2018; Metzelthin et al., 2013; Sabus et al., 2011
Dietetics / Nutrition3Darlow et al., 2015; Javadi et al., 2018; Uslu-Sahan & Terzioglu, 2020
Social work3Javadi et al., 2018; Saia et al., 2020; Uslu-Sahan & Terzioglu, 2020
Midwifery2Korstjens et al., 2021; Shorten et al., 2015
Unspecified health profession2Poss-Doering et al., 2020; Swallow et al., 2016
Health insurance agency1Poss-Doering et al., 2020
Lactation consultation1Javadi et al., 2018
Osteopathy1Lempicki & Holland, 2018
Physical assistance1Javadi et al., 2018
Primary health care network management1Poss-Doering et al., 2020
Psychology1Saia et al., 2020
Radiation therapy1Darlow et al., 2015
Social pedagogy1Saia et al., 2020
Special education1Saia et al., 2020
Speech language pathology1McGilton et al., 2011
System navigation1Javadi et al., 2018
Web development1Shorten et al., 2015

Characteristics of Included Studies_

StudySettingAimStudy designParticipants (n)Digital solution
Authors, YearCountry UserProvider
Bluml et al., 2000USAAmbulatory careImprove patients’ careQualitative39726Point-of-care testing
McGilton et al., 2011CanadaContinuing care facilityAssess implementationMixed methods918Videos before role play
Sabus et al., 2011USAUniversityUnderstand tool’s utilityQuantitative169Virtual reality, avatar
Metzelthin et al., 2013NetherlandsAmbulatory practicesExamine implementationQualitative1345Digital record forms
Darlow et al., 2015New ZealandUniversityEvaluate a programmeQuantitative183E-learning, videos
Shorten et al., 2015USAUrban outpatient clinicsOutline creation processQualitative921Interactive web site
Swallow et al., 2016UKHome-based careReport users’ feasibilityQuantitative2123Web application
Yang et al., 2017TaiwanHospital simulation labEvaluate a programmeQuantitative188E-learning, videos, high-fidelity simulation
Javadi et al., 2018CanadaHome settingsTest exercise feasibilityMixed methods21106Tablet, web application
Lempicki & Holland, 2018USAUniversityEvaluate feasibilityQuantitative26Video conferencing
Liaw et al., 2020SingaporeUniversityEvaluate a programmeQuantitative1120Virtual reality, avatar
Lucas et al., 2020AustraliaHospital simulation labExplore perceptionsMixed methods260Videos at a simulation
Poss-Doering et al., 2020GermanyPrimary care networksExplore contributions to antibiotic prescribingMixed methods1354E-learning, tablet, digital records
Saia et al., 2020EstoniaSocial rehabilitationInvestigate perceptionsQualitative139Communication tools
Uslu-Sahan & Terzioglu, 2020TurkeyUniversityDetermine effectiveness of simulation methodsQuantitative284Power-point before a high-fidelity simulation
Andersson et al., 2021SwedenPrimary care centerExplore partnership when using the systemQualitative2215Device, mobile phone, database, web portal
Byerly et al., 2021USANursing homeExplore role fluidityQualitative547Computer, records
Korstjens et al., 2021NetherlandsAmbulatory practices and hospitalsUnderstand maternity care collaborationQualitative2662Video-clips, pictures in

Excluded Studies_

Argument for exclusionStudies
Focus on patient education
  • Hjelle, K. M., Skutle, O., Førland, O., & Alvsvåg, H. (2016). The reablement team’s voice: A qualitative study of how an integrated multidisciplinary team experiences participation in reablement. Journal of Multidisciplinary Healthcare, 9, 575–585. https://doi.org/10.2147/JMDH.S115588

  • Ho, P., Lambert-Kerzner, A., Carey, E., Fahdi, I., Bryson, C., Melnyk, S., Bosworth, H., Radcliff, T., Davis, R., Mun, H., & et al. (2014). Multifaceted intervention to improve medication adherence and secondary prevention measures after acute coronary syndrome hospital discharge: A randomized clinical trial. JAMA Internal Medicine, 174(2), 186–193. https://doi.org/10.1001/jamainternmed.2013.12944

  • Knoop, J., de Joode, J. W., Brandt, H., Dekker, J., & Ostelo, R. W. J. G. (2022). Patients’ and clinicians’ experiences with stratified exercise therapy in knee osteoarthritis: A qualitative study. BMC Musculoskeletal Disorders, 23(1), 559. https://doi.org/10.1186/s12891-022-05496-2

  • Noviani, L., Diantini, A., & Subarnas, A. (2020). Collaboration between interprofessional healthcare and patients to improve quality of life type 2 diabetes via smartphone application. International Journal of Pharmaceutical Research, 13(1), 645–650. https://doi.org/10.31838/ijpr/2021.13.01.126

  • Richards, D., Hill, J., Gask, L., Lovell, K., Chew-Graham, C., Bower, P., Cape, J., Pilling, S., Araya, R., Kessler, D., & et al. (2013). Clinical effectiveness of collaborative care for depression in UK primary care (CADET): Cluster randomised controlled trial. BMJ, 347, f4913. https://doi.org/10.1136/bmj.f4913

No learning interventions for service providers
  • Blackstone, S. W., Wilkinson, K. M., Luo, F., Canchola, J., & Roman-Lantzy, C. (2021). Children with cortical visual impairment and complex communication needs: Identifying gaps between needs and current practice. Language, Speech, and Hearing Services in Schools, 52(2), 612–629. https://doi.org/10.1044/2020_LSHSS-20-00088

  • Bradshaw, A. B., Bonnecaze, A. K., Burns, C. A., & Beardsley, J. R. (2021). Impact of an interprofessional collaborative quality improvement initiative to decrease inappropriate thyroid function testing. Hospital Pharmacy, 56(5), 481–485. https://doi.org/10.1177/0018578720920795

  • Heiden, S. M., Holden, R. J., Alder, C. A., Bodke, K., & Boustani, M. (2017). Human factors in mental healthcare: A work system analysis of a community-based program for older adults with depression and dementia. Applied Ergonomics, 64, 27–40. https://doi.org/10.1016/j.apergo.2017.05.002

  • Pariser, P., Pham, T. N. T., Brown, J. B., Stewart, M., & Charles, J. (2019). Connecting people with multimorbidity to interprofessional teams using telemedicine. The Annals of Family Medicine, 17(Suppl 1), S57-S62. https://doi.org/10.1370/afm.2379

  • Van Dongen, J. J. J., Lenzen, S. A., Van Bokhoven, M. A., Daniëls, R., Van Der Weijden, T., & Beurskens, A. (2016). Interprofessional collaboration regarding patients’ care plans in primary care: A focus group study into influential factors. BMC Family Practice, 17, 58. https://doi.org/10.1186/s12875-016-0456-5

  • Wu, R., Appel, L., Morra, D., Lo, V., Kitto, S., & Quan, S. (2014). Short message service or disService: Issues with text messaging in a complex medical environment. International Journal of Medical Informatics, 83(4), 278–284. https://doi.org/10.1016/j.ijmedinf.2014.01.003

Interaction with (simulated) service users was not part of the learning process
  • Carroll, J. C., Talbot, Y., Permaul, J., Tobin, A., Moineddin, R., Blaine, S., Bloom, J., Butt, D., Kay, K., & Telner, D. (2016). Academic family health teams: Part 1: Patient perceptions of core primary care domains. Canadian Family Physician, 62(1), e23–e30.

  • MacNeill, H., Telner, D., Sparaggis-Agaliotis, A., & Hanna, E. (2014). All for one and one for all: understanding health professionals’ experience in individual versus collaborative online learning. Journal of Continuing Education in the Health Professions, 34(2), 102–111. https://doi.org/10.1002/chp.21226

  • Meystre, C., Bourquin, C., Despland, J.-N., Stiefel, F., & De Roten, Y. (2013). Working alliance in communication skills training for oncology clinicians: A controlled trial. Patient Education and Counseling, 90(2), 233–238. https://doi.org/10.1016/j.pec.2012.10.013

  • Petersen, L., Birkelund, R., & Schiøttz-Christensen, B. (2020). Challenges to cross-sectoral care experienced by professionals working with patients living with low back pain: A qualitative interview study. BMC Health Services Research, 20(1), 164. https://doi.org/10.1186/s12913-020-4988-y

  • Shoemaker, M., de Voest, M., Booth, A., Meny, L., & Victor, J. (2015). A virtual patient educational activity to improve interprofessional competencies: A randomized trial. Journal of interprofessional care, 29(4), 395–397. https://doi.org/10.3109/13561820.2014.984286

  • Tempest, S., Harries, P., Kilbride, C., & De Souza, L. (2012). To adopt is to adapt: The process of implementing the ICF with an acute stroke multidisciplinary team in England. Disability and Rehabilitation, 34(20), 1686–1694. https://doi.org/10.3109/09638288.2012.658489

  • Walker, L. E., Cross, M., & Barnett, T. (2019). Students’ experiences and perceptions of interprofessional education during rural placement: A mixed methods study. Nurse Education Today, 75, 28–34. https://doi.org/10.1016/j.nedt.2018.12.012

Digital solutions did not support interprofessional collaborative learning
  • Conti, G., Bowers, C., O’Connell, M. B., Bruer, S., Bugdalski-Stutrud, C., Smith, G., Bickes, J., & Mendez, J. (2016). Examining the effects of an experiential interprofessional education activity with older adults. Journal of Interprofessional Care, 30(2), 184–190. https://doi.org/10.3109/13561820.2015.1092428

  • Floren, L., Mandal, J., Dall’Era, M., Shin, J., Irby, D., Cate, O., & O’Brien, B. (2020). A Mobile Learning Module to Support Interprofessional Knowledge Construction in the Health Professions. American Journal of Pharmaceutical Education, 84(2), 847519. https://doi.org/10.5688/ajpe847519

  • O’Connell, M. B., Fava, J. P., Gilkey, S. J., Dereczyk, A. L., Higgins, R., Burke, C. A., Lucarotti, R. L., & Gaggin, P. E. (2021). Using community pharmacies and team observed structured clinical encounters (TOSCEs) for interprofessional education and training. Currents in Pharmacy Teaching & Learning, 13(1), 19–28. https://doi.org/10.1016/j.cptl.2020.07.018

  • Posenau, A., & Peters, T. (2016). Communicative positioning of one’s own profession in interprofessional settings. GMS Journal for Medical Education, 33(2), Doc27. https://doi.org/10.3205/zma001026

  • Thomson, K., Gripton, J., Lutchmiah, J., & Caan, W. (2007). Health facilitation in primary care seen from practice and education. British Journal of Nursing, 16(18), 1156–1160. https://doi.org/10.12968/bjon.2007.16.18.27514

  • Watt-Watson, J., McGillion, M., Lax, L., Oskarsson, J., Hunter, J., MacLennan, C., Knickle, K., & Victor, J. C. (2019). Evaluating an Innovative eLearning Pain Education Interprofessional Resource: A Pre-Post Study. Pain Medicine, 20(1), 37–49. https://doi.org/10.1093/pm/pny105

Language: English, German
Page range: 136 - 149
Submitted on: May 11, 2023
Accepted on: Oct 20, 2023
Published on: Dec 28, 2023
Published by: ZHAW Zurich University of Applied Sciences
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2023 Anita Kidritsch, Areti Lagiou, Dikaios Sakellariou, Evanthia Sakellari, published by ZHAW Zurich University of Applied Sciences
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.