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Generative Artificial Intelligence in Creative Processes: The Perspective of Marketing Agencies Cover

Generative Artificial Intelligence in Creative Processes: The Perspective of Marketing Agencies

Open Access
|Sep 2026

Figures & Tables

Table 1.

Bibliometric analysis

Key wordsMarketing agency(-ies)Creative agency(-ies)
AI/Artificial Intelligence1626
GenAI/Generative Artificial Intelligence03
Total3

[i] Source: Own study

Table 2.

Creativity – world organizations’ classification

SourceNomenclatureContents
GUSCultural and creative industries - areasVisual arts, audiovisual arts and multimedia, architecture, art education, libraries and archives, advertising, books and press, performing arts, cultural heritage
DCMSCultural and creative industriesAdvertising, antiques market, architecture, crafts, design, fashion, music, film, computer and video games, performing arts, publishing, software, radio and television
UNESCOCultural areasCultural and natural heritage, performances and celebrations, visual arts and crafts, book and press, interactive and audiovisual media, design and creative services
UNCTADCultural industriesVisual arts, publishing and press activities, design, creative activities, new media, audiovisual arts, performing arts, traditional cultural expressions, cultural centres
Creative AustraliaCultural sectorAboriginal and Torres Strait Islander arts, languages and cultures; cultural heritage; design; music, performance and celebration, including community cultural development; screen arts, broadcasting and interactive media; visual arts and crafts; writing and publishing activities
Creative ScotlandArts and creative industriesAdvertising, architecture, visual arts, crafts, fashion and textiles, design, performing arts, music, photography, film and video, computer games, radio and television, journalism and publishing, cultural heritage, software/e-publishing, cultural education
Creative EuropeCultural and creative sectorsArchitecture, cultural heritage, design, literature and publishing, music, performing arts, film and audiovisual industry
Figure 1.

Respondents’ age

Source: own study

Figure 2.

Company size

Source: own study

Figure 3.

GenAI usage

Source: own study

Table 3.

Opinions on GenAI in creative marketing activities

What’s your opinion about GenAI in creative work?Average rate
It has high potential4.36
It fosters efficiency4.26
It can be inspiring4.25
It fosters innovation4.03
I’m worried about copyright infringement of GenAI3.48
I consider myself AI literate3.21
GenAI destroys creativity2.83
I’m afraid that GenAI will take away my job2.23

[i] Source: own study

Table 4.

Relationship between frequency of GenAI use and opinions about it

OpinionSpearman corelationp-valueKruskal-Wallis test statisticp-value
It fosters efficiency0.39240.00448.00950.0458
I consider myself AI literate0.45540.000712.62220.0055

[i] Source: own study

Figure 4.

Attitudes toward GenAI in marketing

Source: own study

DOI: https://doi.org/10.2478/ijcm-2026-0018 | Journal eISSN: 2449-8939 | Journal ISSN: 2449-8920
Language: English
Page range: 172 - 184
Published on: Sep 1, 2026
Published by: Jagiellonian University
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2026 Tomasz Noga, Milena Le Viet-Błaszczyk, published by Jagiellonian University
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.