Figure 1

Contingency factors mentioned by the interviewees
| Thematic category | Number of respondents mentioning the item (N=23) |
|---|---|
| Locus of control (operating manager) | 22 (96%) |
| Lack of trust | 18 (78%) |
| High power distance | 16 (69%) |
| Absolute obedience to authority | 17 (74%) |
| Authoritarianism (high manager) | 19(83%) |