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The Influence of E-Servicescape on Mobile Shopping Intention: The Mediating Role of Customer Satisfaction Cover

The Influence of E-Servicescape on Mobile Shopping Intention: The Mediating Role of Customer Satisfaction

Open Access
|Aug 2021

Authors

Amy Chu May Yeo

yeocm@tarc.edu.my

Associate Professor, Tunku Abdul Rahman University College, Kuala Lumpur, Malaysia

Xiu Lei Moh

Little_leilei@hotmail.com

Executive, Fovty Tech Sdn Bhd, Kuala Lumpur, Malaysia

Boon Tiong Low

lowbt@tarc.edu.my

Programme Leader, Tunku Abdul Rahman University College, Kuala Lumpur, Malaysia
DOI: https://doi.org/10.2478/hjbpa-2021-0015 | Journal eISSN: 2067-9785 | Journal ISSN: 2457-5720
Language: English
Page range: 64 - 92
Submitted on: Jun 1, 2021
Accepted on: Jul 1, 2021
Published on: Aug 19, 2021
Published by: Association Holistic Research Academic (Hora)
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2021 Amy Chu May Yeo, Xiu Lei Moh, Boon Tiong Low, published by Association Holistic Research Academic (Hora)
This work is licensed under the Creative Commons Attribution 4.0 License.