Management Consulting Intervention Case Study in a Complex and Toxic Hospital Organizational Culture

Darrell Norman Burrell

doi:10.2478/hjbpa-2020-0022

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Management Consulting Intervention Case Study in a Complex and Toxic Hospital Organizational Culture

HOLISTICA – Journal of Business and Public Administration

Volume 11 (2020): Issue 2 (August 2020)

By: Darrell Norman Burrell

Open Access

|Jul 2020

Abstract

Healthcare organizations in turmoil often turn to management consultants to collect data, engage in analysis, evaluate processes, and make recommendations. This is a case study of an actual hospital with complex issues around organizational culture, organizational conflict, diversity, and talent management. The paper explores the intervention approaches used to address the toxic organizational cultural problems through the lens of organizational development, change management, and corporate behavioral theory.

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Articles in this issue

DOI: https://doi.org/10.2478/hjbpa-2020-0022 | Journal eISSN: 2067-9785 | Journal ISSN: 2457-5720

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Language: English

Page range: 100 - 114

Submitted on: Jan 1, 2020

Accepted on: Mar 1, 2020

Published on: Jul 16, 2020

Published by: Association Holistic Research Academic (Hora)

In partnership with: Paradigm Publishing Services

Publication frequency: 2 issues per year

Keywords:

organizational development,

management consulting,

hospital administration,

change management

Related subjects:

Business and economics,

Political economics,

Political economics, other,

Business management,

Business management, other,

Social sciences,

Sociology,

Sociology, other

© 2020 Darrell Norman Burrell, published by Association Holistic Research Academic (Hora)
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 11 (2020): Issue 2 (August 2020)