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The congruency between self and brand Cover

Abstract

The purpose of this study was to investigate the relationships between actual self congruence, brand attachment, brand involvement, and brand loyalty. This study applied quantitative explanatory research. Purposive random sampling was used as sampling technique. A number of 200 respondents, which have familiarity to a certain brand, was asked to fill in the questionnaire as primary survey data. The findings show that actual self-congruence significantly positive affects brand involvement, brand attachment, and brand loyalty. Future study should include ideal self-congruent to compare whether actual or ideal self-congruence which has a stronger correlation on brand involvement, attachment, and also brand loyalty. This study provides a basis for firms to have better understanding of actual self-congruence roles on building customer brand involvement, brand attachment, and also brand loyalty.

DOI: https://doi.org/10.2478/hjbpa-2019-0011 | Journal eISSN: 2067-9785 | Journal ISSN: 2457-5720
Language: English
Page range: 139 - 147
Published on: Mar 28, 2019
Published by: Association Holistic Research Academic (Hora)
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2019 Nonik K. Ningrum, Sri Ayem, published by Association Holistic Research Academic (Hora)
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.