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When clients (or psychotherapists) say “I don’t know”: unknowledge or uncertainty? Cover

When clients (or psychotherapists) say “I don’t know”: unknowledge or uncertainty?

Open Access
|Aug 2025

Abstract

Viewing psychotherapy conversations from an epistemic perspective involves analysing how psychotherapist and client manage their knowledge, insufficient knowledge (uncertainty) and lack of knowledge (unknowledge). This article focuses on the use of the epistemic disclaimer “I don’t know”, i.e., a linguistic expressions that speakers employ to indicate uncertainty or unknowledge, in a corpus of psychotherapy sessions. The main aims, both qualitative and quantitative, are to identify the syntactic and pragmatic manifestations of “I don’t know” in the corpus (linguistic analysis), which of them express unknowledge or uncertainty and why (epistemic analisys), how many of them are used by client and psychotherapist respectively. The practical purpose of this study is to give psychotherapists, counselors, clients etc. a few easy criteria for establishing when and why I don’t know communicates uncertainty or unknowledge.

DOI: https://doi.org/10.2478/gth-2024-0022 | Journal eISSN: 2519-5808 | Journal ISSN: 0170-057X
Language: English, German
Page range: 315 - 334
Published on: Aug 6, 2025
Published by: Society for Gestalt Theory and its Applications (GTA)
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2025 Andrzej Zuczkowski, Gerhard Stemberger, published by Society for Gestalt Theory and its Applications (GTA)
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.