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Evaluation of empathy in nursing practice in the emergency department of Hassan II University Hospital Center in Fez Cover

Evaluation of empathy in nursing practice in the emergency department of Hassan II University Hospital Center in Fez

Open Access
|Sep 2026

Figures & Tables

Table 1.

The socio-demographic characteristics studied, CHU Hassan II Fes (n = 74).

Factorsn (%)
Gender
  Male30 (40.5)
  Female44 (59.5)
Age (years)
  20–3038 (51.4)
  31–4027 (36.5)
  41–509 (12.2)
Profile
  Registered nurse53 (71.6)
  Anesthesia Nurse8 (10.8)
  Emergency and intensive care nurse13 (17.6)
Professional experience. (year)
  5–1023 (31.1)
  10–2018 (24.3)
  20–3030 (40.5)
  30–403 (4.1)
Time working in the emergency department. (year)
  <12 (2.7)
  1–529 (39.2)
  5–1021 (28.4)
  10–2022 (29.7)
Work mode
  Regular hours10 (13.5)
  Shift work64 (86.5)
Choice of study program
  Your own choice36 (48.6)
  Under family influence9 (12.2)
  By chance29 (39.2)
Stress
  Never2 (2.7)
  Sometimes22 (29.7)
  Often14 (18.9)
  Very often36 (48.6)
Figure 1.

The mean total Jefferson Scale of Empathy score among nurses was 97.68 ± 18.03 (range: 48–133).

Table 2.

Distribution of mean JSE-HP scores according to the factors studied.

FactorsMean JSE-HP score
Gender
  Male101.10
  Female95.34
Age (years)
  20–3093.08
  31–40100.00
  41–50110.11
Profile
  Registered nurse97.87
  Anesthesia nurse104.00
  Emergency and intensive care nurse93.00
Professional experience. (year)
  5–1093.22
  10–2094.33
  20–30101.90
  30–40109.67
Time working in the emergency department. (year)
  <194.00
  1–594.07
  5–1095.52
  10–20104.82
Work mode
  Regular hours105.30
  Shift work96.48
Choice of study program
  Your own choice101.17
  Under family influence96.44
  By chance93.72
Stress
  Never60.50
  Sometimes101.05
  Often99.79
  Very often96.86
Table 3.

Results of the significance tests from the bivariate analysis.

FactorsTotal JSE-HP score
Gender0.17
Age0.01 < 0.05
Profile0.39
Professional experience0.04 < 0.05
Time working in the emergency department0.03 < 0.05
Work mode0.15
Choice of study program0.25
Stress0.49
Table 4.

Multiple linear regression of JSE-HP among nurses, Fez, Morocco (n = 74).

Independent variableUnstandardized βSE*Standardized βtP-value
(Constante)159.0346.86−3.400.001
Gender−7.794.60−0.21−1.690.095
Age0.676.010.020.110.910
Profile−0.293.12−0.01−0.090.920
Professional experience1.484.360.070.340.730
Time working in the emergency department2.003.260.090.610.540
Work mode−9.636.80−0.18−1.410.160
Choice of study program−3.602.30−1.18−1.560.120
stress0.602.300.030.260.790
Table 5.

Comparison of mean total Jefferson scores with the literature.

StudiesPopulationInstrumentsMean JSE-HP score
Quebec, Canada40 emergency nursesJSE-HP92.88
Tonekābon, Iran122 students in trainingJSE-HPS91.80
Ispahan, Iran112 nursesJSE-HP87.59
Our study, Fez, Morocco74 emergency nursesJSE-HP97.68

[i] Note: JSE-HPS, Jefferson Scale of Empathy—Health Professions Students version.

DOI: https://doi.org/10.2478/fon-2026-0041 | Journal eISSN: 2544-8994 | Journal ISSN: 2097-5368
Language: English
Page range: 375 - 382
Submitted on: Mar 25, 2026
Accepted on: Apr 13, 2026
Published on: Sep 25, 2026
Published by: Shanxi Medical Periodical Press
In partnership with: Paradigm Publishing Services

© 2026 Yousef Faraj, Tadlaoui Hbibi Ali, Zeggwagh Ali Naoufal, published by Shanxi Medical Periodical Press
This work is licensed under the Creative Commons Attribution 4.0 License.