Bridging Knowledge Management and Competitive Advantage: the Mediating Role of Leadership Agility and Ambidextrous Innovation in Coffee Shop Sme’s

Hamidah Nayati UTAMI; Erlina Eka SASMITA; Fauzan Rismanda Rosanta PUTRA

doi:10.2478/fman-2025-0022

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Bridging Knowledge Management and Competitive Advantage: the Mediating Role of Leadership Agility and Ambidextrous Innovation in Coffee Shop Sme’s

Foundations of Management

Volume 17 (2025): Issue 1 (January 2025)

By: Hamidah Nayati UTAMI , Erlina Eka SASMITA and Fauzan Rismanda Rosanta PUTRA

Open Access

|Mar 2026

Abstract

This study investigates how Knowledge Management impacts Competitive Advantage, with Leadership Agility and Ambidextrous Innovation as mediators, focusing on coffee shops in Subdistrict Lowokwaru, Malang City. Using Structural Equation Modeling (SEM) with the Partial Least Square approach, the research analyzed data from coffee shop workers to examine the relationships between the variables. Knowledge Management significantly enhances Leadership Agility, Ambidextrous Innovation, and Competitive Advantage. Leadership Agility and Ambidextrous Innovation also positively affect Competitive Advantage. Coffee shop SMEs can improve their competitive edge by implementing effective knowledge management practices that foster leadership agility and innovation, thereby adapting better to market changes and boosting customer satisfaction. This study offers new insights into how knowledge management influences competitive advantage through leadership and innovation in the coffee shop sector, providing actionable strategies for SMEs to thrive.

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Articles in this issue

DOI: https://doi.org/10.2478/fman-2025-0022 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279

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Language: English

Page range: 325 - 340

Published on: Mar 19, 2026

Published by: Warsaw University of Technology

In partnership with: Paradigm Publishing Services

Publication frequency: 1 issue per year

Keywords:

Knowledge Management,

Leadership Agility,

Ambidextrous Innovation,

Competitive Advantage,

Small and Medium Enterprises

Related subjects:

Computer sciences,

Business computing,

Business and economics,

Business management,

Management accounting, financial controlling, cost calculation, investment

© 2026 Hamidah Nayati UTAMI, Erlina Eka SASMITA, Fauzan Rismanda Rosanta PUTRA, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Volume 17 (2025): Issue 1 (January 2025)