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The Effect of Emotional Intelligence and Leadership Styles on Job Satisfaction

Open Access
|Dec 2024

Figures & Tables

Figure 1.

Conceptual model
(Source: Authors’ own research)
Conceptual model (Source: Authors’ own research)

Figure 2:

Structural equation model
(Source: Authors’ own research)
(Variables used in the research: BD: individual support, DK: using emotions, EU: intellectual stimulation, IEA: idealized influence-attributed, IED: idealized influence-behavior, İT: job satisfaction, IVM: inspiring motivation, KDD: evaluating your own emotions, KÖ: contingent reward)
Structural equation model (Source: Authors’ own research) (Variables used in the research: BD: individual support, DK: using emotions, EU: intellectual stimulation, IEA: idealized influence-attributed, IED: idealized influence-behavior, İT: job satisfaction, IVM: inspiring motivation, KDD: evaluating your own emotions, KÖ: contingent reward)

Results of the Measurement Model Source: Authors’ own research)

Structures/statementsFactor load
Transformational leadership (individual support) α = 0.969, CR = 0.972, AVE = 0.699
He/she spares time to nurture and guide me0.810
He/she sees people not only as members of a group, but also as individuals0.811
He/she helps me to improve my strengths0.838
He/she reviews important decisions to determine whether they are appropriate0.803
He/she seeks different approaches to solving problems0.848
He/she allows me to look at problems from many different perspectives0.879
He/she provides suggestions on how the assigned tasks can be performed in different ways0.869
He/she makes me feel proud and enjoy working with him/her0.860
He/she treats me in a way that creates respect for him/her0.803
He/she shows that they are confident and strong0.825
He/she clearly knows the importance of striving for a goal0.808
He/she emphasizes the importance of having a common sense of purpose0.819
He/she shows great interest and willingness when talking about things that need to be taken care of0.795
He/she creates a motivative vision for the future0.883
He/she expresses that he/she believes and trusts that the goals will be achieved0.878
Transactional leadership (contingent reward) α = 0.897, CR = 0.928, AVE = 0.763
He/she helps me in return for my efforts0.885
He/she discusses and specifies in detail who is responsible for achieving performance goals0.878
He/she clearly explains what the performer can achieve in return when performance goals are achieved0.873
He/she expresses his/her satisfaction when I fulfill what is expected of me0.857
Emotional intelligence (using emotions) α = 0.853, CR = 0.887, AVE = 0.529
I always set goals for myself and do my best to achieve these goals0.645
I have high internal motivation0.699
I always encourage myself to do my best0.705
Most of the time, I can understand why I feel some of my emotions0.744
I can understand my feelings well0.780
I really know how I feel0.783
I always know if I'm happy or not0.727
Job satisfaction α = 0.859, CR = 0.914, AVE = 0.781
I am quite satisfied with my current job0.909
Most days I go to work eagerly0.921
I find my job fun0.817

Divergent Validity Results (Fornell and Larcker criteria) (Source: Authors’ own research)

Transformational leadershipTransactional leadershipEmotional intelligenceJob satisfaction
Transformational leadership(0.836)---
Transactional leadership0.833(0.873)--
Emotional intelligence0.1730.144(0.727)-
Job satisfaction0.4660.4770.325(0.884)

Demographic Characteristics and Other Information of the Respondents (Source: Authors’ own research)

FrequencyPercentage
Age18–3011922.0
31–4017732.7
41–5018934.9
51 years and above5710.6
Total542100.0
GenderFemale27150.0
Male27150.0
Total542100.0
Working periodLess than 1 year193.5
1–5 years8315.3
6–10 years9617.7
11–15 years9217.0
16–20 years7313.5
20 years and above17933.0
Total542100.0
Role/position in the institutionLaborer9815.2
Civil servant17026.4
Specialist/assistant specialist8212.8
Technical staff335.1
Lower level manager284.4
Intermediate level manager9414.6
Senior manager375.8
Total643100
SectorPublic sector27650.9
Private sector26649.1
Total542100.0
Total643100

Research Design (Hypothesis Tests) (Source: Authors’ own research)

VariablesSt. βSSt valueP
Transactional leadershipJob satisfaction0.2950.0793.7570.000
Transformational leadershipJob satisfaction0.2200.0772.8710.004
Emotional IntelligenceJob satisfaction0.2530.0416.1790.000
Transactional leadershipEmotional intelligenceJob satisfaction-0.0010.0970.0070.994
Transformational leadershipEmotional intelligenceJob satisfaction0.1730.0971.7820.075

Divergent Validity Results (HTMT criteria) (Source: Authors’ own research)

Transformational leadershipTransactional leadershipEmotional intelligenceJob satisfaction
Transformational leadership----
Transactional leadership0.890---
Emotional intelligence0.1810.159--
Job satisfaction0.5050.5360.371-

Research Pattern Coefficients (Source: Authors’ own research)

VariablesVIFR2f2Q2
Transactional leadershipJob satisfaction3.2630.3050.0370.233
Transformational leadershipJob satisfaction3.2940.3050.0140.233
Transactional leadershipEmotional intelligence3.2630.0300.0000.014
Transformational leadershipEmotional intelligence3.2630.0300.0090.014
Emotional intelligenceJob satisfaction1.0310.3050.0890.233
DOI: https://doi.org/10.2478/fman-2024-0019 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
Language: English
Page range: 311 - 324
Published on: Dec 31, 2024
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2024 Yeşim MONUS, Sena ERDEN AYHÜN, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.