References
- Appiah, M.K., Possumah, B.T., Ahmat, N., Sanusi, N.A, 2019. Small and Medium Enterprise's Internal Resources and Investment Decisions in Ghana: The Resource-based Approach. Economics and Sociology, 12(3), pp.37–53.
- Barnett, M.L, 2007. Stakeholder Influence Capacity and the Variability of Financial Returns to Corporate Social Responsibility, Academy of Management Review, 32(3), pp.794–816.
- Berrone, P., Surroca, J. and Tribo, J.A, 2007. Corporate Ethical Identity as a Determinant of Firm Performance. Journal of Business Ethics, 76(1), pp.35–53.
- Bourne, M., Kennerley, M., Franco-Santos, M., 2005. Managing Through Measures: A Study of Impact on Performance. Journal of Manufacturing Technology Management, 16(4), pp.373–395.
- Bridoux, F., Stoelhorst, J.W, 2014. Micro-foundations for Stakeholder Theory: Managing Stakeholders with Heterogeneous Motives. Strategic Management Journal, 35(1), pp.107–125.
- Brewer, P., Speh, T, 2000. Using the Balanced Scorecard to Measure Supply Chain Performance. Journal of Business Logistics, 21(1), pp.75–93.
- Carter, S.M, 2006. The Interaction of top Management Group, Stakeholder, and Situational Factors on Certain Corporate Reputation Management Activities. Journal of Management Studies, 43(5), pp.1145–1176.
- Cennamo, C., Berrone, P., Gomez-Mejia, L.R, 2009. Does Stakeholder Management Have a Dark Side? Journal of Business Ethics, 89(4), pp.491–507.
- Chenhall, R.H., Langfield-Smith, K, 2007. Multiple Perspectives of Performance Measures. European Management Journal, 25(4), pp.266–82.
- Choi, Y.R., Shepard, D.A, 2005. Stakeholder Perceptions of Age and other Dimensions of Newness. Journal of Management, 31(4), pp.573–596.
- Cocca, P., Alberti, M, 2010. A Framework to Assess Performance Measurement in SMEs. International Journal of Productivity and Performance Management, 59(2), pp.186–200.
- Cragg, W., Greenbaum, A., 2002. Reasoning about Responsibilities: Mining Company Managers on What Stakeholders Are Owed. Journal of Business Ethics, 39(3), pp.319–335.
- Emshoff, J., Freeman, R.E, 1978. Stakeholder Management. The Wharton Applied Research Center, Wharton Business School, Pennsylvania.
- Freeman, R.E, 1984. Strategic Management: A Stakeholder Approach, Pitman, Boston, MA.
- Franco-Santosa, M., Lucianettib, L., Bourne M, 2012. Contemporary Performance Measurement Systems: A Review of their Consequences and a Framework for Research. Management Accounting Research, 23(1), pp.79–119.
- Friedman, A.L., Miles, S, 2002. Developing Stakeholder Theory. Journal of Management Studies, 39(1), pp.1–21.
- Galbreath, J, 2006. Does Primary Stakeholder Management Positively Affect the Bottom Line? Some Evidence from Australia. Management Decision, 44(8), pp.1106–1121.
- Gomes, C.F.Y., Mahmoud, M., Lisboa, J.V., 2004. A Literature Review of Manufacturing Performance Measures and Measurement in an Organizational Context: a Framework and Direction for Future Research. Journal of Manufacturing Technology Management, 15(6), pp.511–30.
- Heinicke, A., 2018. Performance Measurement Systems in Small and Medium-sized Enterprises and Family Firms: a Systematic Literature Review. Journal of Management Control, 28(1), pp.457–502.
- Harrison, J.S., Wicks, A.C, 2013. Stakeholder Theory, Value, and Firm Performance. Business Ethics Quarterly, 23(1), pp.97–124.
- Henisz, W.J., Dorobantu, S., Nartey, L.J, 2014. Spinning Gold: the Financial Returns to Stakeholder Engagement. Strategic Management Journal, 36(5), pp.1727–1748.
- Hewko, S., Cummings, G, 2016. Performance Management in Healthcare: a Critical Analysis. Leadership in Health Services, 29(1), pp.52–68.
- Janjić, V., Todorović, M., Jovanović, D, 2015. A Comparative Analysis of Modern Performance Measurement and Management Models of Companies. Economic Themes, 53(2), pp. 298–313.
- Jazayeri, M., Scapens, R.W, 2008. The Business Values Scorecard Within BAE Systems: The Evolution of a Performance Measurement System. British Accounting Review, 40(1), pp.48–70.
- Jensen, M.C., 2002. Value Maximization, Stakeholder Theory and the Corporate Objective Function. Business Ethics Quarterly, 12(2), pp.235–256.
- Kludacz-Alessandri, M., 2016. Non-financial Dimensions of Measurement and Assessment in the Performance Model for Hospitals. Managerial Economics, 17(1), pp.93–121.
- Korneta, P., 2018. The Concept of Performance Measurement and Management System for Small and Medium Size Polish Healthcare Services Providers. Przedsiębiorczość i Zarządzanie, 19(12), pp.211–225.
- Korneta, P., 2019. Challenges of Performance Management Systems Implementations: Case Study. Przegląd Organizacji, 10(1), pp.24–31.
- Loi, T, 2016. Stakeholder Management: a case of its Related Capability and Performance. Management Decision, 54(1), pp.148–173.
- Nasseh K., Bowblis J.R., Vujicic M., Huang S.S, 2020. Consolidation in the Dental Industry: a Closer Look at Dental Payers and Providers. International Journal of Health Economics and Management, 20(1), pp.145–162.
- Neville, B.A., Menguc, B, 2006. Stakeholder Multiplicity: Toward an Understanding of the Interactions Between Stakeholders. Journal of Business Ethics, 66(8), pp.377–391.
- Nieplowicz, M, 2019. The Use of Balanced Scorecard in the Assessment of Developmental Capacity of Local Government Units. Research Papers of Wrocław University of Economics, 1(544), pp.181–190.
- Nguyen L.T., Sasso A.T.L, 2020. Competition and Market Structure in the Dental Industry. International Journal of Health Economics and Management, 20(1), pp.201–214.
- Ogden, S., Watson, R., 1999. Corporate Performance and Stakeholder Management. Academy of Management Journal, 42(5), pp.526–538.
- Perrini, F., Tencati, A., 2006. Sustainability and Stakeholder Management: the Need for New Corporate Performance Evaluation and Reporting Systems. Business Strategy and the Environment, 15(5), pp.296–308.
- Pulakos, E.D., O’Leary R.S, 2011. Why is Performance Management Broken? Industrial and Organizational Psychology, 4(2), pp.146–164.
- Rampersad H.K., 2005. Total Performance Scorecard. The way to Personal Integrity and Organizational Effecitiveness. Measuring Business Excellence, 9(3).
- Schwarzkopf, D.L., 2006. Stakeholder Perspectives and Business Risk Perception. Journal of Business Ethics, 64(4), pp.327–342.
- Sinclair, D., Zairi, M., 2000. Performance Measurement: A Critical Analysis of the Literature with Respect to Total Quality Management. International Journal of Management Reviews, 2(2), pp.145–68.
- Sim, K.L., Koh, H.C., 2001. Balanced Scorecard: a Rising Trend in Strategic Performance Measurement. Measuring Business Excellence, 5(2), pp.18–28.
- Skoczylas, W., Niemiec A, 2016. Performance Measurement System: Diagnosis of Applied Solutions in Polish Companies. Finanse, Rynki Finansowe, Ubezpieczenia, 2(80), pp.149–162.
- Sundaram, A.K., Inkpen, A.C., 2004. Stakeholder Theory and the Corporate Objective Revisited: a reply. Organization Science, 15(3), pp.370–371.
- Sushil, (2010), Flexible Strategy Game-card. Global Journal of Flexible Systems Management, 11(1/2).
- Waal, A, 2007. Successful Performance Management? Apply the Strategic Performance Management Development Cycle. Measuring Business Excellence, 11(2), pp.4–11.
- Waal, A., Kourtit, K., 2013. Performance Measurement and Management in Practice: Advantages, Disadvantages and Reasons for Use. International Journal of Productivity and Performance Management, 62(5), pp.446–473.
- Yin, R.K., 2003. Case Study Research. Design and Methods. Sage Publications, Thousand Oaks, London.
- www.stat.gov.pl, [online] Available at https://stat.gov.pl/obszary-tematyczne/zdrowie/zdrowie/ambulatoryjna-opieka-zdrowotna-w-2018-roku,13,3.html [Accessed 12 December, 2019].
