Have a personal or library account? Click to login

Application of Process Mining on the Example of an Authorized Passenger Car Service Station in Poland

Foundations of Management
Volume 12 (2020): Issue 1 (January 2020)
By:
Open Access
|Sep 2020
DOI: https://doi.org/10.2478/fman-2020-0010 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
Journal RSS Feed
Language: English
Page range: 125 - 136
Published on: Sep 21, 2020
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 times per year
Keywords:
business process,
process maturity,
process mining,
process discovery,
after-sales,
automotive
Related subjects:
Computer sciences,
Business computing,
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment

© 2020 Agnieszka Bitkowska, Piotr Sliż, Candace Tenbrink, Aleksandra Piasecka, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Previous articleVolume 12 (2020): Issue 1 (January 2020)Next article