Application of Process Mining on the Example of an Authorized Passenger Car Service Station in Poland

Foundations of Management

Volume 12 (2020): Issue 1 (January 2020)

By:

Agnieszka Bitkowska, Piotr Sliż, Candace Tenbrink and Aleksandra Piasecka

Open Access

|Sep 2020

Authors

Agnieszka Bitkowska

agnieszka.bitkowska@pw.edu.pl

Warsaw University of Technology, Faculty of Management, Warsaw, POLAND

Piotr Sliż

piotr.sliz@ug.edu.pl

University of Gdansk, Faculty of Management, Sopot, POLAND

Candace Tenbrink

TenBrinkC@uhd.edu

University of Houston-Downtown, Management, Houston, UNITED STATES OF AMERICA

Aleksandra Piasecka

piasecka.ola@gmail.com

Hamburg, GERMANY

DOI: https://doi.org/10.2478/fman-2020-0010 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279

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Language: English

Page range: 125 - 136

Published on: Sep 21, 2020

Published by: Warsaw University of Technology

In partnership with: Paradigm Publishing Services

Publication frequency: 1 times per year

Keywords:

business process,

process maturity,

process mining,

process discovery,

Related subjects:

Computer sciences,

Business computing,

Business and economics,

Business management,

Management accounting, financial controlling, cost calculation, investment

© 2020 Agnieszka Bitkowska, Piotr Sliż, Candace Tenbrink, Aleksandra Piasecka, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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