The Influence of Service Quality and Passenger Satisfaction Towards Electric Train Services (ETS): A PLS-SEM Approach
Authors
Azmi Mat
MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia
Norliza Saiful Bahry
norliz2956@puncakalam.uitm.edu.my
MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia
Nur Liana Kori
nurliana2057@puncakalam.uitm.edu.my
MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia
Zarina Abdul Munir
MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia
Norzaidi Mohd Daud
MARA University of Technology, Institute of Research & Innovation, Selangor, Malaysia
Language: English
Page range: 57 - 64
Published on: May 4, 2019
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Related subjects:
© 2019 Azmi Mat, Norliza Saiful Bahry, Nur Liana Kori, Zarina Abdul Munir, Norzaidi Mohd Daud, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.