The Influence of Service Quality and Passenger Satisfaction Towards Electric Train Services (ETS): A PLS-SEM Approach

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Open Access

|May 2019

Authors

MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia

MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia

MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia

MARA University of Technology, Faculty of Business & Management, Selangor, Malaysia

MARA University of Technology, Institute of Research & Innovation, Selangor, Malaysia

DOI: https://doi.org/10.2478/fman-2019-0005 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279

Language: English

Page range: 57 - 64

Published on: May 4, 2019

Published by: Warsaw University of Technology

In partnership with: Paradigm Publishing Services

Publication frequency: 1 issue per year

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© 2019 Azmi Mat, Norliza Saiful Bahry, Nur Liana Kori, Zarina Abdul Munir, Norzaidi Mohd Daud, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.