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Examination of Satisfaction Level of Bank Service Customers Using Servqual Model Cover

Examination of Satisfaction Level of Bank Service Customers Using Servqual Model

Open Access
|Oct 2019

References

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DOI: https://doi.org/10.2478/ethemes-2018-0027 | Journal eISSN: 2217-3668 | Journal ISSN: 0353-8648
Language: English
Page range: 475 - 486
Submitted on: Sep 17, 2018
Accepted on: Dec 28, 2018
Published on: Oct 11, 2019
Published by: University of Niš, Faculty of Economics
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2019 Velida Zimonjić, published by University of Niš, Faculty of Economics
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.