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Effects of the Application of the CRM Concept to Profitability of the Banks Cover

Effects of the Application of the CRM Concept to Profitability of the Banks

Open Access
|Sep 2019

References

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DOI: https://doi.org/10.2478/ethemes-2018-0017 | Journal eISSN: 2217-3668 | Journal ISSN: 0353-8648
Language: English
Page range: 283 - 299
Submitted on: Dec 1, 2017
Accepted on: May 28, 2018
Published on: Sep 26, 2019
Published by: University of Niš, Faculty of Economics
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2019 Suzana Stevanović, Zvjezdana Gavrilović, published by University of Niš, Faculty of Economics
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.