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The Effect of Value Co-Creation on Behavioural Intention and Satisfaction with Tourism Resources in Lagos State, Nigeria Cover

The Effect of Value Co-Creation on Behavioural Intention and Satisfaction with Tourism Resources in Lagos State, Nigeria

Open Access
|Jun 2022

Figures & Tables

Visit characteristics

VARIABLESFREQUENCY(N=384)PERCENTAGE (%)
Frequency of Visit
First time30679.7
Two times5514.3
More than three times236.0
Travel Group
Alone328.3
With Spouse6216.1
With Family14638.0
With Friends10928.4
With tour group359.1
Purpose of Travel
Pleasure/Holiday34690.1
Business10.3
Convention/Meeting10.3
Official41.0
Educational trip328.3
Trip arrangement
Independent30278.6
On a package8221.4

Sociodemographic characteristics of the respondents

VARIABLESFREQUENCY (N=384)PERCENTAGE (%)
Gender
Male20453.1
Female18046.9
Age
<18256.5
18–2512833.3
26–3514136.7
36–457820.3
>45123.1
Marital status
Single18849.0
Married18949.2
Divorced61.6
Widowed10.3
Educational Background
Primary Education30.8
Secondary Education5514.3
Tertiary Education32684.9
Income (₦)
<100,0009023.4
100,000–199,0006115.9
200,000–299,0006516.9
300,000–399,000318.1
>400,00013735.7
Occupation
Civil Servant8121.1
Self-employed10026.0
Student7519.5
Private Sector12733.1
Unemployed10.3
Nationality
Nigerian36795.6
Foreigner174.4

Relationship between behavioural intention and satisfaction with active participation

Variablesr value
I am willing to pay more to actively participate in activities at this site0.445**
I will recommend this site and activities to my friends0.455**
I will revisit this site0.453**
Level of satisfaction with this site0.269**

Behavioural intention of visitors

VARIABLESFREQUENCY (N=384)PERCENTAGE (%)MEANST. DEV.
I am satisfied having actively participated
Strongly Agree23761.74.480.768
Agree10527.3
Neutral359.1
Disagree41.0
Strongly Disagree30.8
I am willing to pay more to actively participate in activities at this site
Strongly Agree22157.64.291.017
Agree9625.0
Neutral359.1
Disagree236.0
Strongly Disagree92.3
I will recommend this site and activities to others
Strongly Agree26368.54.620.644
Agree10126.3
Neutral164.2
Disagree20.5
Strongly Disagree20.5
I will revisit this site
Strongly Agree27070.34.620.679
Agree9123.7
Neutral164.2
Disagree51.3
Strongly Disagree20.5
Level of satisfaction with this site
Very satisfied18648.44.390.722
Moderately satisfied17846.4
Neutral92.3
Slightly dissatisfied71.8
Very dissatisfied41.0

Determinants of Active Participation

VariablesBS.E.WaldSig.Exp(B)
Gender.082.290.081.7761.086
Age.211.222.898.3431.234
Marital Status−.772.3993.732.053.462
Education−.614.3533.016.082.541
Nationality.962.6462.221.1362.617
Residence.163.406.160.6891.177
Religion.135.298.206.6501.145
Income−.024.105.054.816.976
Occupation.013.123.011.9151.013
Frequency of Visit.442.2223.986.0461.557*
Travel Group−.241.1442.815.093.786
Purpose of Travel−.643.2208.548.003.525**
Trip arrangement.850.3535.804.0162.340*
Constant−.6591.450.206.650.517
Correct prediction (%)80.5%
Final Model Fit
−2 Log Likelihood344.850
Nagelkerke R Square0.137

Active participation by respondents

VARIABLESFREQUENCY (N=384)PERCENTAGE (%)
Did you actively participate in activities at this site?
Yes30980.5
No7519.5
Did you enjoy such activities?
Yes33988.3
No4511.7
Does active participation make the destination more interesting?
Yes37597.7
No92.3
Level of active participation in destination activities
Not involved194.9
Moderately involved10126.3
Highly involved26468.8

Sociodemographic difference in co-creation satisfaction and overall satisfaction

Co-creation satisfactionOverall satisfaction
Sociodemographic variablet valuet value
Gender−0.3033.563**
Nationality2.336*3.234**
Residence1.9443.053**
F valueF value
Age2.427*8.810**
Marital status1.0484.485**
Education3.349*1.656
Religion2.4881.628
Income2.0521.056
Occupation1.5832.203
DOI: https://doi.org/10.2478/ejthr-2021-0014 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
Language: English
Page range: 149 - 158
Submitted on: Aug 4, 2020
Accepted on: Mar 9, 2021
Published on: Jun 29, 2022
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 times per year

© 2022 Olalekan A. Tunde-Ajayi, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.