The Costs of Quality in Production Engineering: Business Development or Growth Inhibition?
References
- Bevan, N., Carter, J., and Harker, S. ISO 9241-11 Revised: What Have We Learnt About Usability Since 1998? In: Kurosu M. (eds) Human-Computer Interaction: Design and Evaluation. HCI 2015. Lecture Notes in Computer Science, vol 9169. Springer, Cham, 9169, 143–151. DOI: 10.1007/978-3-319-20901-2_13
- Biadacz, R., 2024.
Application of Kaizen and Kaizen Costing in SMEs . Production Engineering Archives, 30(1), 17 – 351. DOI: 10.30657/pea.2024.30.2 - Chen, J., and Hu, Q., 2015.
Optimal payment scheme when the supplier’s quality level and cost are unknown . European Journal of Operational Research, 245(3), 731–742. DOI: 10.1016/j.ejor.2015.03.033 - Chiarini, A., 2011.
Japanese total quality control, TQM, Deming’s system of profound knowledge, BPR, Lean and Six Sigma . International Journal of Lean Six Sigma, 2(4), 332–355. DOI: 10.1108/20401461111189425 - Dolgun, L. E., and Köksal, G., 2018.
Effective use of quality function deployment and Kansei engineering for product planning with sensory customer requirements: A plain yogurt case. Quality Engineering, 30(4), 569–582, DOI: 10.1080/08982112.2017.1366511 - Gittler, T., Relea, E., Corti, D., Corani, G., Weiss, L., Cannizzaro, D., and Wegener, K., 2019.
Towards predictive quality management in assembly systems with low quality low quantity data – a methodological approach : 12th CIRP Conference on Intelligent Computation in Manufacturing Engineering, 18-20 July 2018. Procedia CIRP, 79, 125–130. - Hsu, A. W.- h., and Liu, S. H.- T., 2016.
Organizational structure, agency costs, and accrual quality. Journal of Contemporary Accounting and Economics, 12(1), 35–60. DOI: 10.1016/j.jcae.2016.02.002 - Ingaldi, M., and Ulewicz, R., 2018.
Evaluation of Quality of the e-Commerce Service. International Journal of Ambient Computing and Intelligence, 9(2), 55–66. DOI: 10.4018/IJACI.2018040105 - Jabnoun, N., 2002. Control processes for total quality management and quality assurance. Work Study, 51(4), 182–190, DOI: 10.1108/00438020210430733
- Jalali, H., Carmen, R., van Nieuwenhuyse, I., and Boute, R., 2019.
Quality and pricing decisions in production/inventory systems. European Journal of Operational Research, 272(1), 195–206. DOI: 10.1016/j.ejor.2018.06.013 - José Tarí, J., 2005.
Components of successful total quality management. The TQM Magazine, 17(2), 182–194. DOI: 10.1108/09544780510583245 - Kafetzopoulos, D. P., Psomas, E. L., and Gotzamani, K. D., 2015.
The impact of quality management systems on the performance of manufacturing firms. International Journal of Quality & Reliability Management, 32(4), 381–399. DOI: 10.1108/IJQRM-11-2013-0186 - Khodeir, L. M., and El Ghandour, A., 2019.
Examining the role of value management in controlling cost overrun [application on residential construction projects in Egypt]. Ain Shams Engineering Journal, 10(3), 471–479. DOI: 10.1016/j.asej.2018.11.008 - Klimecka-Tatar, D., 2017.
Value stream mapping as lean production tool to improve the production process organization – case study in packaging manufacturing. Production Engineering Archives, 17, 40–44. DOI: 10.30657/pea.2017.17.09 - Klimecka-Tatar, D., Obrecht, M., 2024.
Development and Improvement of a Production Company (and their Product) Based on the Value Stream Mapping of Business Processes. Management Systems in Production Engineering, 32(2), pp. 185–191, DOI: 10.2478/mspe-2024-0018 - Klimecka-Tatar, D., and Shinde, V., 2019.
Improvement of manual assembly line based on value stream mapping (VSM) and effectiveness coefficient. Quality Production Improvement - QPI, 1(1), 537–544. DOI: 10.2478/9783110680591-072 - Kowalik, K., and Klimecka-Tatar, D., 2018.
The process approach to service quality management. Production Engineering Archives, 18(18), 31–34. DOI: 10.30657/pea.2018.18.05 - Krynke, M., Mielczarek, K., Kiriliuk, O., 2021.
Cost Optimization and Risk Minimization during Teamwork Organization, Management Systems in Production Engineering 29(2), 145 – 150, DOI: 10.2478/mspe-2021-0019 - Ladewski, B. J., and Al-Bayati, A. J., 2019.
Quality and safety management practices: The theory of quality management approach. Journal of Safety Research, 69, 193–200. DOI: 10.1016/j.jsr.2019.03.004 - Li, G., Reimann, M., and Zhang, W., 2018.
When remanufacturing meets product quality improvement: The impact of production cost. European Journal of Operational Research, 271(3), 913–925. DOI: 10.1016/j.ejor.2018.05.060 - Mason, B., and Antony, J., 2000.
Statistical process control: an essential ingredient for improving service and manufacuring quality . Managing Service Quality: An International Journal, 10(4), 233–238. DOI: 10.1108/09604520010341618 - Mazur, M., 2018.
Analysis of production incompatibilities and risk level in series production of assembly elements for the automotive industry. MATEC Web of Conferences, 183, 3011. DOI: 10.1051/matecconf/201818303011 - Mazur, M., 2019.
Quality assurance processes in series production of car elements , 610–617. DOI: 10.2478/9783110680591-082 - Momeni, M., Yaghoubi, S., and Aliha, M.R.M., 2019.
An optimal control model for analyzing quality investment in the project management . Computers & Industrial Engineering, 129, 529–544. DOI: 10.1016/j.cie.2019.02.007 - Omachonu, V.K., Suthummanon, S., and Einspruch, N.G., 2004.
The relationship between quality and quality cost for a manufacturing company. International Journal of Quality & Reliability Management, 21(3), 277–290. DOI: 10.1108/02656710410522720 - Panagiotidou, S., Nenes, G., Zikopoulos, C., and Tagaras, G., 2017.
Joint optimization of manufacturing/remanufacturing lot sizes under imperfect information on returns quality. European Journal of Operational Research, 258(2), 537–551. DOI: 10.1016/j.ejor.2016.08.044 - Pietraszek, J., Radek, N., Goroshko, A.V., 2020.
Challenges for the DOE methodology related to the introduction of Industry 4.0. Production Engineering Archives, 26(4), 190–194, DOI: 10.30657/pea.2020.26.33 - Piveteau, P., and Smagghue, G., 2019.
Estimating firm product quality using trade data. Journal of International Economics, 118, 217–232. DOI: 10.1016/j.jinteco.2019.02.005 - Rahaman, M.M., and Zaman, A.A., 2013.
Management quality and the cost of debt: Does management matter to lenders? Journal of Banking & Finance, 37(3), 854–874. DOI: 10.1016/j.jbankfin.2012.10.011 - Rusu, C., 2016.
From Quality Management to Managing Quality. Procedia - Social and Behavioral Sciences, 221, 287–293. DOI: 10.1016/j.sbspro.2016.05.117 - Satanova, A., and Sedliacikova, M., 2015.
Model for Controllinng the Total Costs of Quality. Procedia Economics and Finance, 26, 2–6. DOI: 10.1016/S2212-5671(15)00792-3 - Schiffauerova, A., and Thomson, V., 2006.
Managing cost of quality: insight into industry practice. The TQM Magazine, 18(5), 542–550. DOI: 10.1108/09544780610685502 - Stegaru, G., Moisescu, M. A., Sacala, I. S., and Costetchi, N., 2013.
Quality Management in Sensing Enterprise: Requirements for quality driven manufacturing. IFAC Proceedings Volumes, 46(9), 1316–1321. DOI: 10.3182/20130619-3-RU-3018.00425 - Tomov, M. and Velkoska, C., 2022.
Contribution of the quality costs to sustainable development. Production Engineering Archives, 28(2), pp. 164–171, DOI: 10.30657/pea.2022.28.19 - Voros, J., 2019.
An analysis of the dynamic price-quality relationship. European Journal of Operational Research, 277(3), 1037–1045. DOI: 10.1016/j.ejor.2019.03.032 - Weckenmann, A., Akkasoglu, G., and Werner, T., 2015.
Quality management – history and trends . The TQM Journal, 27(3), 281–293. DOI: 10.1108/TQM-11-2013-0125 - Zehir, C., Ertosun, Ö. G., Zehir, S., and Müceldilli, B., 2012.
Total Quality Management Practices’ Effects on Quality Performance and Innovative Performance. Procedia - Social and Behavioral Sciences, 41, 273–280. DOI: 10.1016/j.sbspro.2012.04.031
DOI: https://doi.org/10.2478/czoto-2024-0028 | Journal eISSN: 2657-5450
Language: English
Page range: 260 - 269
Submitted on: Nov 18, 2024
Accepted on: Dec 18, 2024
Published on: Dec 31, 2024
Published by: Quality and Production Managers Association
In partnership with: Paradigm Publishing Services
Publication frequency: 1 times per year
Keywords:
Related subjects:
© 2024 Dorota Klimecka-Tatar, published by Quality and Production Managers Association
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.