Have a personal or library account? Click to login
Solving Selected Quality Management Problems with the Use of the D4 Discipline Algorithm of the G8D Method Cover

Solving Selected Quality Management Problems with the Use of the D4 Discipline Algorithm of the G8D Method

Open Access
|Mar 2019

References

  1. Allur, E., Heras-Saizarbitoria, I., Boiral, O., Testa, F., 2018. Quality and Environmental Management linkage: A review of the literature. Sustainability, Switzerland, 10,11, 4311.
  2. Celmerowski, Z., 2007. Metoda Global 8D. Kraków: TQM soft.
  3. Company reserved materials., 2011.
  4. Company reserved materials., 2012.
  5. Czarski, A., 2010. Statystyczne Sterowanie Procesem - Szkolenie Podstawowe. Kraków: TQM soft.
  6. Dan, M., Filip, A., Popescu, S., 2016. Mistakes in the application of 8d methodology and their impact on customer satisfaction in the automotive industry. IRUM 2016 International Conference On Production Research - Regional Conference Africa, Europe And The Middle East (ICPR-AEM 2016) and 4TH International Conference On Quality And Innovation In Engineering And Management (QIEM 2016), 297-302
  7. Global 8D solving workbook, 2018. Results People developing people. Essex http://cdn2.hubspot.net/hub/170850/file-18472412-pdf/docs/global_8d_workbook.pdf (access 1 November 2018)
  8. Grecu, I., Belu, N., Misztal, A., 2015. Increasing customer satisfaction through the application of the 8d methodology. Management - the key driver for creating value Book Series: International Conference of Management and Industrial Engineering, 488-495.
  9. ISO., 2015. Quality Management Principles. Geneva: The International Organization for Standardization, Available online: https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/pub100080.pdf (accessed on 1 November 2018).
  10. Majerník, M., Štofová, L., Bosák, M., Szaryszová, P., 2016. Process innovations and quality measurement in automotive manufacturing. Production Management and Engineering Sciences - Scientific Publication of the International Conference on Engineering Science and Production Management, ESPM 2015, 179-184.
  11. Ramachandran, T., Prakash, R., Karthik, R., Valappa, Kumar S., 20013. An application of g8D methodology as a problem solving tool in a manufacturing firm. International Conference of Sustainable Manufacturing and Operations Management ISOM. Conference Materials, Gyandhara International, 331-335
  12. Rambaud, L., 2006. 8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports. PHRED Solutions.
  13. Sarkar, S., Rajagopalan, B., 2018. Consumer safety complaints and organizational learning: evidence from the automotive industry. International Journal of Quality and Reliability Management, 35(10), 2094-2118.
  14. Tague, N., R., 2004. Seven Basic Quality Tools. American Society for Quality: Milwaukee, Wisconsin, USA.
  15. Zymonik, Z., Hamrol, A., Grudowski, P. 2013. Zarządzanie jakością i bezpieczeństwem. PWE, Warszawa
Language: English
Page range: 996 - 1003
Submitted on: Dec 12, 2018
Accepted on: Jan 28, 2019
Published on: Mar 28, 2019
Published by: Quality and Production Managers Association
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2019 Joanna Cyganiuk, Piotr Kuryło, Adam Idzikowski, Siegmund Fröhlich, Przemysław Niemira, published by Quality and Production Managers Association
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.