Akhmetova, S.O., Suleimenova, M.S. Quality management system for improvement of quality and efficiency of food production: Case of dairy products enterprise, Entrepreneurship and Sustainability Issues, 6 (1), 2018, 289-310.
Civelek, M., Ključnikov, A., Dobrovič, J., Hudakova, M., A model of measurement of the quality of business environment in SME segment. Journal of International Studies, 9 (2), 2016, 90-102.
Harsono, S., Widyantoro, H., Prawitowati, T., Rahmat, B. The development of service quality model as a criterion in selecting the banks in Indonesia. Polish Journal of Management Studies, 15 (2), 2017, 82-92.
Kljucnikov, A., Belás, J., Kozubíková, L., & Paseková, P. The entrepreneurial perception of SME business environment quality in the Czech Republic. Journal of Competitiveness, 8(1), 2016, 66-78.
Koblen, I., Balog, K., Lestyánszka Škůrková, K., 2014. Supply Selection And Supply Chain Maturity - Important Areas of the Quality Production Assurance. Production Engineering Archives, 5/4, 26–30. http://dx.doi.org/10.30657/pea.2014.05.07.
Ngo, V. M., & Nguyen, H. H. The relationship between service quality, customer satisfaction and customer loyalty: An investigation in Vietnamese retail banking sector. Journal of Competitiveness, 8 (2),2016, 103-116
Oláh, J., Sadaf, R., Máté, D., Popp, J., The influence of the management success factors of logistics service providers on firms’ competitiveness, Polish Journal of Management Studies, 17 (1), 2018, 175-193.
Ondra, P., Tuček, D., Rajnoha, R. The empirical quality management practices study of industrial companies in the Czech Republic. Polish Journal of Management Studies, 17 (2), 2018, 180-196.
Popovic, O.B., Nikic, V., Bulatovic, I., Delibasic, M., Modeling perceived quality, customer satisfaction and probability of guest returning to the destination, Montenegrin Journal of Economics, 14 (1), 2018, 69-78.