Abstract
Based on research conducted with users and librarians of the National Library of Romania, this article discusses specific forms of integration of marginal people in Bucharest: young adults with no stable employment and pensioners. Some come to have access to information; others want to self-educate, enrich themselves culturally, and benefit from the library staff's support. The article argues that libraries should partner with other private and public stakeholders to empower librarians to deal with complex situations and foster further forms of inclusion.