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Application of the CSI Method to Study and Improve the Quality of Internet Access Service – Case Study Cover

Application of the CSI Method to Study and Improve the Quality of Internet Access Service – Case Study

Conference Quality Production Improvement – CQPI
Volume 2 (2020): Issue 1 (October 2020)
By: Michał Molenda  
Open Access
|Oct 2020

Authors

Michał Molenda

Silesian University of Technology, Poland
DOI: https://doi.org/10.2478/cqpi-2020-0005 | Journal eISSN: 2657-8603
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Language: English
Page range: 36 - 43
Submitted on: Jun 22, 2020
Accepted on: Sep 3, 2020
Published on: Oct 27, 2020
Published by: Quality and Production Managers Association
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
CSI,
quality,
quality management,
customer satisfaction index
Related subjects:
Social sciences,
Sociology,
Sociology of science, technology, and environment,
Business and economics,
Business management,
Business management, other,
Engineering,
Introductions and overviews,
Engineering, other,
Mechanical engineering,
Production technology

© 2020 Michał Molenda, published by Quality and Production Managers Association
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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