References
- Bergman, B., Klefsjö, B., 2010. Quality from Customer Needs to Customer Satisfaction. Elanders Hungary, ISBN 978-91-44-05942-6.
- CSJ, 2009. ISO/TS 16949:2009. Praha, ISBN 978-80-02-02176-6.
- CSJ, 2006. Proces schvalovani dilu do seriove vyroby (PPAP). Praha, ISBN 80-01833-8.
- CSJ, 2008. Moderni planovani kvality vyrobku (APQP). Praha, ISBN 978-80-02-02142-1.
- Dian, M., 2012. Contemporary Problems with Manufactured Product and Tools for Problem Solving. Monograph Toyotarity. Materials and Special Purpose Products Quality. University of Maribor, pp 100-114. ISBN 978-961-6562-61-4.
- Dian, M., 2010. Internal unpublished audits conclusions from PSA, Renault, Toyota, Nissan.
- Dian, M., 2014. The G8D Tool for Risk Elimination, Factor of Problem Prevention and Reccurence in Manufacturing Processes. In: Rizika podnikovych procesu. JEP University in Usti nad Labem. ISBN 978-80-7414-766-1.
- FAU-C-SP-4030/EN, 2002. Quality Supplier's Guide.
- Horvath, G., 2012. Vychodiska pro rozbor a hodnocení rizik podnikovych procesu vyroby soucasti a montaze. In: Rizika vybranych podnikových procesů. JEP University in Usti nad Labem. ISBN 978-80-7414-522-3.
- Kano, N., 2019. A-TQM and Kano Model Focused on Customer Delight Beyond Customer Satisfaction. Ljublana, Slovenia, Bureau Veritas.
- Kocour, P., 2012. Rizika procesu nakupu a zasobovani vyroby materialem. In: Rizika vybranych podnikovych procesu. JEP University in Usti nad Labem, ISBN 978-80-7414-522-3.
- PSA, 2006. Supplier Quality Management Principles.