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Multi-Level Machine Learning Model to Improve the Effectiveness of Predicting Customers Churn Banks Cover

Multi-Level Machine Learning Model to Improve the Effectiveness of Predicting Customers Churn Banks

Cybernetics and Information Technologies
Volume 24 (2024): Issue 3 (September 2024)
By: Van-Binh Ngo and  Van-Hieu Vu  
Open Access
|Sep 2024

Authors

Van-Binh Ngo

binhnv11@fe.edu.vn

FPT University, Ha Noi, Viet Nam

Van-Hieu Vu

vvhieu@ioit.ac.vn

Institute of Information Technology, Vietnam Academy of Science and Technology, Viet Nam
DOI: https://doi.org/10.2478/cait-2024-0022 | Journal eISSN: 1314-4081 | Journal ISSN: 1311-9702
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Language: English
Page range: 3 - 20
Submitted on: Apr 2, 2024
|
Accepted on: Aug 13, 2024
|
Published on: Sep 19, 2024
Published by: Bulgarian Academy of Sciences, Institute of Information and Communication Technologies
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
Customer churn,
Banking sector,
Stacking model,
Machine learning
Related subjects:
Computer sciences,
Information technology

© 2024 Van-Binh Ngo, Van-Hieu Vu, published by Bulgarian Academy of Sciences, Institute of Information and Communication Technologies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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