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How a Perceived Utilisation of IT-enabled Information shapes Customer Satisfaction in B2B arkets Cover

How a Perceived Utilisation of IT-enabled Information shapes Customer Satisfaction in B2B arkets

Business Systems Research Journal
Volume 14 (2023): Issue 2 (December 2023)
By:   
Open Access
|Apr 2024
Authors

Authors

Andreja Habjan

andreja.habjan@mynoa.com

NOA School for transport and logistics, Slovenia
DOI: https://doi.org/10.2478/bsrj-2023-0013 | Journal eISSN: 1847-9375 | Journal ISSN: 1847-8344
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Language: English
Page range: 81 - 101
Submitted on: Nov 15, 2023
Accepted on: Dec 30, 2023
Published on: Apr 25, 2024
Published by: IRENET - Society for Advancing Innovation and Research in Economy
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
customer satisfaction,
information technology,
information utilisation,
B2B,
service quality,
price
Related subjects:
Business and economics,
Business management,
Management, organization, corporate governance,
Business management, other,
Mathematics and statistics for economists,
Mathematics

© 2024 Andreja Habjan, published by IRENET - Society for Advancing Innovation and Research in Economy
This work is licensed under the Creative Commons Attribution 4.0 License.

Volume 14 (2023): Issue 2 (December 2023)
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