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Does the “Like” Habit of Social Networking Services Lower the Psychological Barriers to Recommendation Intention in Surveys? Cover

Does the “Like” Habit of Social Networking Services Lower the Psychological Barriers to Recommendation Intention in Surveys?

Business Systems Research Journal
Volume 12 (2021): Issue 1 (May 2021)
By:   
Open Access
|Jun 2021
Authors

Authors

Takumi Kato

takumikato@mail.saitama-u.ac.jp

Graduate School of Humanities and Social Sciences, Saitama University, Japan
DOI: https://doi.org/10.2478/bsrj-2021-0014 | Journal eISSN: 1847-9375 | Journal ISSN: 1847-8344
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Language: English
Page range: 216 - 227
Submitted on: Nov 15, 2020
Accepted on: Mar 22, 2021
Published on: Jun 4, 2021
Published by: IRENET - Society for Advancing Innovation and Research in Economy
In partnership with: Paradigm Publishing Services
Keywords:
customer relationship management,
loyalty,
customer survey,
social networking services
Related subjects:
Business and economics,
Business management,
Management, organization, corporate governance,
Business management, other,
Mathematics and statistics for economists,
Mathematics

© 2021 Takumi Kato, published by IRENET - Society for Advancing Innovation and Research in Economy
This work is licensed under the Creative Commons Attribution 4.0 License.

Volume 12 (2021): Issue 1 (May 2021)
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