References
- Abdul-Azeez, O., Ihechere, A.O., & Idemudia, C. (2024). Transformational leadership in SMEs: Driving innovation, employee engagement, and business success. World Journal of Advanced Research and Reviews, 22(3), 1894–1905.
- Ahearne, M., Pourmasoudi, M., Atefi, Y., & Lam, S.K. (2025). Sales performance rankings: Examining the impact of the type of information displayed on sales force outcomes. Journal of Marketing, 89(1), 94–116.
- Arendt, J., & Fuhse, J. (2022). How can theories represent social phenomena? Sociological Theory, 40(2), 99–123. Available at:
https://doi.org/10.1177/07352751221087719 . - Aripin, Z., Amrita, N.D.A., & Ichwanudin, W. (2024). Application of individual competitivity in sales force management: Implications and strategies. Journal of Jabar Economic Society Networking Forum, 1(4), 24–35.
- Badu, D.A., & Micheli, P. (2025). How performance measurement systems enable or hinder organizational ambidexterity. International Journal of Operations & Production Management, 45(1), 185–209.
- Barbu, A., Ichimov, M.A.M., Costea-Marcu, I.C., Militaru, G., Deselnicu, D.C., & Moiceanu, G. (2025). Exploring employee perspectives on workplace technology: Usage, roles, and implications for satisfaction and performance. Behavioral Sciences, 15(1), 45.
- Bercaw, R.G. (2025). Lean leadership for healthcare: Approaches to lean transformation. CRC Press.
- Bullemore, J. (2024). An analysis of the current research on sales enablement and the adoption of technology in sales. Newman Business Review, 10(1), 124–144.
- Conroy, S.A., & Vogus, T.J. (2025). On the Folly of Rewarding Your Version of Performance: Signaling and the Double Empathy Problem in Pay-For-Performance Across Neurotypes. Human Resource Management, 64(3), 753–767. Available at:
https://doi.org/10.1002/hrm.22284 . - da Silva, T.M.H.R. (2025). Cultivating emotionally intelligent leadership: Strategies for enhancing authentic engagement and organizational impact. In T.M.H.R. da Silva (Ed.), Emotionally intelligent methods for meaningful leadership (pp. 119–148). IGI Global Scientific Publishing.
- de Vasconcelos Gomes, L.A., Chaparro, X.A.F., Maniçoba, R.F., Borini, F.M., & Silva, L.E. (2025). Transformation of the governance of failure for radical innovation: The role of strategic leaders. Research Policy, 54(1), Article 105108.
- Dechawatanapaisal, D. (2025). The missing links of value congruence: evidence from the Thai healthcare workforce. Journal of Health Organization and Management, Vol. ahead-of-print No. ahead-of-print. Available at:
https://doi.org/10.1108/JHOM-09-2024-0367 . - Deci, E.L., & Ryan, R.M. (2012). The self-determination theory perspective on motivation in organizations. In S.W.J. Kozlowski (Ed.), The Oxford handbook of organizational psychology 1. Oxford University Press. Available at:
https://doi.org/10.1093/oxfordhb/9780199928309.013.0005 . - Deci, E.L., Olafsen, A.H., & Ryan, R.M. (2017). Self-determination theory in work organizations: The state of a science. Annual Review of Organizational Psychology and Organizational Behavior, 4, 19–43. Available at:
https://doi.org/10.1146/annurev-orgpsych-032516-113108 . - Donald, W.E., Van der Heijden, B.I., & Baruch, Y. (2024). Introducing a sustainable career ecosystem: Theoretical perspectives, conceptualization, and future research agenda. Journal of Vocational Behavior, 151, Article 103989.
- Dua, G.K. (2025). Enhancing organizational performance through process performance measurement and KPIs in AI-based digital transformation. In M. Albakri (Ed.), Perspectives on digital transformation in contemporary business (pp. 241–268). IGI Global.
- Fauzi, G.N., & Desiana, P.M. (2025). The influence of intrinsic motivation and supportive leadership on innovative behavior through career sustainability and psychological safety of employees in e-commerce companies in Indonesia. Indonesian Interdisciplinary Journal of Sharia Economics, 8(1), 1486–1503.
- Friend, S.B., Mangus, S.M., Pullins, E.B., Davis, L., & Gilstrap, C.M. (2024). Conceptualizing an integrative typology of sales enablement strategy. Journal of Personal Selling & Sales Management, 1–18. Advance online publication. Available at:
https://doi.org/10.1080/08853134.2024.2340033 . - Gagné, M., & Deci, E.L. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331–362. Available at:
https://doi.org/10.1002/job.322 . - Gagné, M., Kanat-Maymon, Y., Roche, M.A., & Tian, W. (2022). Self-determination theory perspectives on leadership and management. Academy of Management Proceedings, 2022(1). Available at:
https://doi.org/10.5465/ambpp.2022.15588symposium . - Godfrey, M.M., Foster, T.C., Johnson, J.K., Nelson, E.C., & Batalden, P.B. (2025). Quality by design: A clinical microsystems approach. John Wiley & Sons.
- Hekneby, T., & Olsen, T.H. (2024). The role of leadership in organizational learning in multinational companies. The Learning Organization, 31(2), 141–162.
- Helalat, A., Sharari, H., Alhelalat, J., & Al-Aqrabawi, R. (2025). Transformational leadership and employee performance: A further insight using work engagement. Economics, 13(1).
- Imran, U.D., Ghazwan, M.F., & Firmansyah, F. (2025). The effect of recognition and appreciation on employee motivation and performance. Economics and Digital Business Review, 6(1), 1–18.
- Johnson, J.S., & Friend, S.B. (2025). The curvilinear and contingent effect of ethical climate on salesperson performance. European Journal of Marketing, ahead-of-print (ahead-of-print). Available at:
https://doi.org/10.1108/EJM-10-2023-0807 . - Kabanda, M.K., & Barrena-Martinez, J. (2025). Effective communication in management. In J. Barrena-Martinez, M.-J. Foncubierta-Rodríguez, J.A. Medina-Garrido, & Z. Dobrowolski (Eds.), International managerial skills in higher education institutions (pp. 17–42). IGI Global.
- Karpagavalli, R., & Suganthi, L. (2024). Growth mindset and positive work reflection for affective wellbeing: A three-way interaction model. Humanities and Social Sciences Communications, 11(1), 1–10.
- Kayes, D.C. (2025). Leading outside your comfort zone: The surprising psychology of resilience, growth, and wellbeing. Stanford University Press.
- Kaylyn, M.M., & Hagger, M.S. (2024). Self-determination theory and workplace outcomes. Behavioral Science. Available at:
https://doi.org/10.3390/bs14060428 . - Kidron, A., & Rispler, C. (2025). Linking job crafting and self-leadership to productivity: A moderated-mediation of personal initiative, person-job fit, and person-organization fit. Asia-Pacific Journal of Business Administration.
- Lord, R.G., & Smith, J.E. (1983). Theoretical, information processing, and situational factors affecting attribution theory models of organizational behavior. Academy of Management Review, 8(1), 50–60.
- Miao, Q., & Nduneseokwu, C. (2025). Applications of leadership theories and concepts in environmental leadership. In Environmental leadership in a VUCA era: An interdisciplinary handbook (pp. 237–275). Springer Nature.
- Moschko, L., & Blazevic, V. (2023). Managing digitization of industrial incumbents through innovation-oriented leadership. Industrial Marketing Management, 110, 1–12. Available at:
https://doi.org/10.1016/j.indmarman.2023.06.009 . - Northouse, P.G. (2025). Leadership: Theory and practice. Sage Publications.
- Olafsen, A.H., Marescaux, B.P., & Kujanpää, M. (2025). Crafting for autonomy, competence, and relatedness: A self-determination theory model of need crafting at work. Applied Psychology, 74(1), Article e12570.
- Olmos-Vega, F.M., & Stalmeijer, R.E. (2025). Using theoretical engagement to understand workplace learning across contexts – Bringing worlds apart together. Medical Education, 59(1), 65–74.
- Pan, J., Yuan, Z., Sun, U.Y., & Zhang, J. (2023). Being on the same page matters: A meta-analytic investigation of LMX agreement. Journal of Applied Psychology. Available at:
https://doi.org/10.1037/apl0001089 . - Redmond, B.F. (2025). Leadership self-awareness, workplace wellbeing, and job outcomes. In B. Barua (Ed.), Practices, challenges, and deterrents in workplace wellbeing: Strategies for building resilient and thriving workplaces (pp. 313–338). IGI Global.
- Robin, L., Martin, M.B., Ono, A., Legood, S., Dello Russo, S., & Thomas, G. (2023). Leader-member exchange quality and follower wellbeing. Journal of Occupational Health Psychology. Available at:
https://doi.org/10.1037/ocp0000346 . - Ryan, R.M., & Deci, E.L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective. Contemporary Educational Psychology, 61. Available at:
https://doi.org/10.1016/j.cedpsych.2020.101860 . - Sayyed, A., Sahu, S., Kanyal, D., & Sable, S. (2025). Effective leadership strategies in healthcare: A narrative review. Multidisciplinary Reviews, 8(3), Article 2025090.
- Schroth, H. (2019). Are you ready for Gen Z in the workplace? California Management Review, 61(3), 5–18. Available at:
https://doi.org/10.1177/0008125619841006 . - Shank, D.B., & Robinson, D.T. (2019). Who's responsible? Representatives' autonomy alters customers' emotion and repurchase intentions toward organizations. Journal of Consumer Marketing. Available at:
https://doi.org/10.1108/JCM-06-2017-2226 . - Shukla, D., & Tripathi, R. (2025). Artificial intelligence for social good in service marketing. In A. Albattat, N. Azman, M. Valeri, & A. Singh (Eds.), Tracking tourism patterns and improving travel experiences with innovative technologies (pp. 169–190). IGI Global.
- Syukri, A.A., Malik, T., & Sandra, K. (2025). Improving the quality of public services: The role of transformational leadership, organizational culture, and work engagement. Journal of Indonesian Scholars for Social Research, 5(1), 1–7.
- Viterouli, M., Belias, D., Koustelios, A., Tsigilis, N., & Papademetriou, C. (2024). Time for change: Designing tailored training initiatives for organizational transformation. In D. Belias, I. Rossidis, & C. Papademetriou (Eds.), Organizational behavior and human resource management for complex work environments (pp. 267–307). IGI Global.
- Wang, H., Law, K.S., Hackett, R.D., Wang, D., & Chen, Z.X. (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers' performance and organizational citizenship behavior. Academy of Management Journal, 48(3), 420–432. Available at:
https://doi.org/10.5465/AMJ.2005.17407908 . - Wang, Y., Hu, S., Lee, H.W., Tang, W., Shen, W., & Qiang, M. (2023). To achieve goal alignment by inter-organizational incentives: A case study of a hydropower project. Buildings, 13(9), Article 2258. Available at:
https://doi.org/10.3390/buildings13092258 . - Wu, S.M. (2025). The relationships of workplace spirituality and psychological capital with work engagement among junior high school teachers. Behavioral Sciences, 15(1), Article 44.
- Zhang, X., & Bartol, K.M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128. Available at:
https://doi.org/10.5465/amj.2010.48037118 .