Have a personal or library account? Click to login
Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels Cover

Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels

Journal of Economics and Management
Volume 47 (2025): Issue 1 (January 2025)
By: Subbulakshmi SomuORCID and  Noor Azman AliORCID  
Open Access
|Aug 2025

References

  1. Aga, D. A. (2024). Servant leadership and megaproject citizenship behavior: the mediating role of psychological ownership. International Journal of Project Organization and Management, 16(3), 369-395. https://doi.org/10.1504/IJPOM.2024.140411
    Search in Google ScholarBack to article
  2. Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16, 74-94. https://doi.org/10.1007/BF02723327
    Search in Google ScholarBack to article
  3. Bauer, T. N., & Erdogan, B. (2010). Organizational socialization: The effective onboarding of new employees. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 3: Maintaining, expanding, and contracting the organization, pp. 51-64). American Psychological Association. https://doi.org/10.1037/12171-002
    Search in Google ScholarBack to article
  4. Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-246. https://escholarship.org/content/qt6cn677bx/qt6cn677bx_noSplash_b9df979f3ecdc02abc5cd3e918f387bb.pdf
    Search in Google ScholarBack to article
  5. Bradt, G. B., & Vonnegut, M. (2009). Onboarding: How to get your new employees up to speed in half the time. John Wiley & Sons.
    Search in Google ScholarBack to article
  6. Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological Methods & Research, 21(2), 230-258. https://doi.org/10.1177/0049124192021002005
    Search in Google ScholarBack to article
  7. Caldwell, B. G., & Caldwell, C. (2016). Ten classic onboarding errors: Violations of the HRM – employee relationship. Business and Management Research, 5(4), 47-55. https://doi.org/10.5430/bmr.v5n4p47
    Search in Google ScholarBack to article
  8. Caldwell, C., & Peters, R. (2016). New employee onboarding – psychological contracts and ethical perspectives. Journal of Management Development, 37(1), 27-39. https://doi.org/10.1108/JMD-10-2016-0202
    Search in Google ScholarBack to article
  9. Cedeno, M. R., Baxter, W., Porat, T., & Peck, J. (2023). A method for prescribing psychological ownership: A project handover case study. In G. Castini (Ed.), Proceedings of the design society (Vol. 3, pp. 251-262). Cambridge University Press. https://doi.org/10.1017/pds.2023.26
    Search in Google ScholarBack to article
  10. Cesário, F., & Chambel, M. J. (2019). On-boarding new employees: A three-component perspective of welcoming. International Journal of Organizational Analysis, 27(5), 1465-1479. https://doi.org/10.1108/IJOA-08-2018-1517
    Search in Google ScholarBack to article
  11. Cochran, W. G. (1977). Sampling techniques. John Wiley & Sons. https://archive.org/details/cochran-1977-sampling-techniques
    Search in Google ScholarBack to article
  12. Colvin, S. B. (2023). Improving the new hire experience through the development of human-centered onboarding practices (Dissertation in practice in partial fulfillment of the requirements for the degree of Doctor of Education, University of Dayton). http://rave.ohiolink.edu/etdc/view?acc_num=dayton167958405594539
    Search in Google ScholarBack to article
  13. Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479-516. https://doi.org/10.5465/annals.2015.0099
    Search in Google ScholarBack to article
  14. Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior, 25(4), 439-459. https://doi.org/10.1002/job.249
    Search in Google ScholarBack to article
  15. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
    Search in Google ScholarBack to article
  16. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning. https://eli.johogo.com/Class/CCU/SEM/_Multivariate%20Data%20Analysis_Hair.pdf
    Search in Google ScholarBack to article
  17. Hu, L.-t., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55. https://doi.org/10.1080/10705519909540118
    Search in Google ScholarBack to article
  18. Kegans, L., McCamey, R. B., & Hammond, H. (2012). Organizational citizenship behavior and work experience. Hospital Topics, 90(3), 74-81. https://doi.org/10.1080/00185868.2012.721699
    Search in Google ScholarBack to article
  19. Klein, H. J., & Polin, B. (2012). Are organizations on board with best practices onboarding. In C. R. Wanberg (Ed.), The Oxford handbook of organizational socialization (pp. 267-287). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199763672.013.0014
    Search in Google ScholarBack to article
  20. Kline, R. B. (2015). Principles and practice of structural equation modeling (4th ed.). Guilford Publications. https://dl.icdst.org/pdfs/files4/befc0f8521c770249dd18726a917cf90.pdf
    Search in Google ScholarBack to article
  21. Kumar, J., & Chandra, P. (2023). Exploring psychological mechanisms behind tourists’ sustainable behaviors at homestays. Journal of Sustainable Tourism, 32(12), 2500-2517. https://doi.org/10.1080/09669582.2023.2289005
    Search in Google ScholarBack to article
  22. Liu, S., Watts, D., Feng, J., Wu, Y., & Yin, J. (2024). Unpacking the effects of socialization programs on newcomer retention: A meta-analytic review of field experiments. Psychological Bulletin, 150(1), 1-26. https://doi.org/10.1037/bul0000422
    Search in Google ScholarBack to article
  23. McKinsey & Company. (2023). The State of Organizations 2023. https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/the%20state%20of%20organizations%202023/the-state-of-organizations-2023.pdf
    Search in Google ScholarBack to article
  24. Mia, M. M., Majri, Y., & Rahman, I. K. A. (2019). Covariance based-structural equation modeling (CB-SEM) using AMOS in management research. Journal of Business and Management, 21(1), 56-61. https://iosrjournals.org/iosr-jbm/papers/Vol21-issue1/Series-2/J2101025661.pdf
    Search in Google ScholarBack to article
  25. Millward, L. J., & Hopkins, L. J. (1998). Psychological contracts, organizational and job commitment. Journal of Applied Psychology, 28(16), 1530-1556. https://doi.org/10.1111/j.1559-1816.1998.tb01689.x
    Search in Google ScholarBack to article
  26. Nabeel, D. M., Ullah, A., Nazir, M. W., Khan, S. A., & Khan, S. Z. (2023). Impact of green HRM practices on green volunteer behavior: Mediation of psychological ownership. Bulletin of Business and Economics (BBE), 12(2), 366-371. https://doi.org/10.61506/01.00009
    Search in Google ScholarBack to article
  27. Ng, T. W. H., & Feldman, D. C. (2010). The relationships of age with job attitudes: A meta‐analysis. Personnel Psychology, 63(3), 677-718. https://doi.org/10.1111/j.1744-6570.2010.01184.x
    Search in Google ScholarBack to article
  28. Pappas, P. (2023). A qualitative approach: Digital onboarding success factors based on employee-related outcomes (Master Thesis, Tilburg University). https://arno.uvt.nl/show.cgi?fid=162863
    Search in Google ScholarBack to article
  29. Park, C. H., Song, J. H., Yoon, S. W., & Kim, J. (2013). A missing link: Psychological ownership as a mediator between transformational leadership and organizational citizenship behavior. Human Resource Development International, 16(5), 558-574. https://doi.org/10.1080/13678868.2013.839510
    Search in Google ScholarBack to article
  30. Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26(2), 298-310. https://doi.org/10.5465/amr.2001.4378028
    Search in Google ScholarBack to article
  31. Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107-142. https://doi.org/10.1016/1048-9843(90)90009-7
    Search in Google ScholarBack to article
  32. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. https://doi.org/10.1177/014920630002600307
    Search in Google ScholarBack to article
  33. Powers, D. H. (2023). Human resources onboarding strategies influence on psychological contract fulfillment, trust, and commitment for contingent workers (Doctoral dissertation, Grand Canyon University).
    Search in Google ScholarBack to article
  34. Rahmayanti, N., & Kurniawan, J. E. (2020). Relationship between person job fit and psychological ownership in the successor of family business. KnE Social Sciences, 4(3), 64-71. https://doi.org/10.18502/kss.v4i3.6377
    Search in Google ScholarBack to article
  35. Rodeghero, P., Zimmermann, T., Houck, B., & Ford, D. (2021, May). Please turn your cameras on: Remote onboarding of software developers during a pandemic. In 2021 IEEE/ACM 43rd International Conference on Software Engineering: Software Engineering in Practice (ICSE-SEIP) (pp. 41-50). IEEE. https://doi.org/10.1109/ICSE-SEIP52600.2021.00013
    Search in Google ScholarBack to article
  36. Rollag, K., Parise, S., & Cross, R. (2005). Getting new hires up to speed quickly. MIT Sloan Management Review, 46(2), 35-41. https://sloanreview.mit.edu/article/getting-new-hires-up-to-speed-quickly/
    Search in Google ScholarBack to article
  37. Saks, A. M., & Gruman, J. A. (2011). Organizational socialization and positive organizational behavior: Implications for theory, research, and practice. Canadian Journal of Administrative Sciences, 28(1), 14-26. https://doi.org/10.1002/cjas.169
    Search in Google ScholarBack to article
  38. Scheepers, D., & Ellemers, N. (2019). Social identity theory. In K. Sassenberg & M. L. W. Vliek (Eds.), Social psychology in action: Evidence‐based interventions from theory to practice (pp. 129-143). Universiteit Leiden. https://scholarlypublications.universiteitleiden.nl/access/item%3A2981336/view
    Search in Google ScholarBack to article
  39. Santhanam, G., & Balaji, K. D. (2023). Remote onboarding effectiveness in Indian IT industry during the pandemic. International Journal of Professional Business Review, 8(5), e01457. https://doi.org/10.26668/businessreview/2023.v8i5.1457
    Search in Google ScholarBack to article
  40. Santos, G. G., Pinho, J. C., Ferreira, A. P., & Vieira, M. (2024). Psychological contract breach and organizational citizenship behaviors: The moderating role of contract type. Management Research Review, 47(1), 18-44. https://doi.org/10.1108/MRR-06-2022-0440
    Search in Google ScholarBack to article
  41. Suwanti, S., Udin, U., & Widodo, W. (2018). Person-organization fit, person-job fit, and innovative work behavior: The role of organizational citizenship behavior. International Journal of Economics and Business Administration, 6(3), 146-159. https://www.scribd.com/document/436939185/Person-Organization-Fit-Person-Job-Fit-And-Innovative-Work-Behavior-the-Role-of-Organizational-Citizenship-Behavior
    Search in Google ScholarBack to article
  42. Ucar, A. C., Alpkan, L., & Elci, M. (2021). The effects of person–organization fit and turnover intention on employees’ creative behavior: The mediating role of psychological ownership. Sage Open, 11(4). https://doi.org/10.1177/21582440211066924
    Search in Google ScholarBack to article
  43. Williamson Yarbrough, J., & Ramos Salazar, L. (2023). Virtual onboarding and socialization, an exploration of employee discussions and experiences. Corporate Communications: An International Journal, 28(5), 707-723. https://doi.org/10.1108/CCIJ-12-2022-0158
    Search in Google ScholarBack to article
  44. Zhang, Y., Liu, G., Zhang, L., Xu, S., & Cheung, M. W. L. (2021). Psychological ownership: A meta-analysis and comparison of multiple forms of attachment in the workplace. Journal of Management, 47(3), 745-770. https://doi.org/10.1177/0149206320917195
    Search in Google ScholarBack to article
DOI: https://doi.org/10.22367/jem.2025.47.16 | Journal eISSN: 2719-9975 | Journal ISSN: 1732-1948
Journal RSS Feed
Language: English
Page range: 413 - 448
Submitted on: Nov 15, 2024
Accepted on: Jul 16, 2025
Published on: Aug 20, 2025
Published by: University of Economics in Katowice
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
new hires,
organizational citizenship behavior,
psychological contract,
psychological ownership,
remote onboarding
Related subjects:
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment,
Management, organization, corporate governance,
Business informatics,
Business intelligence,
Mathematics and statistics for economists,
Statistics

© 2025 Subbulakshmi Somu, Noor Azman Ali, published by University of Economics in Katowice
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 License.

Previous articleVolume 47 (2025): Issue 1 (January 2025)Next article