Table 1.
The assigned ranges, calibration and weight of each satisfaction rate
| Satisfaction rate | Corresponding weight | Calibration |
|---|---|---|
| Strongly Satisfied | 4 | 3.50–4 |
| Satisfied | 3 | 2.50-3.49 |
| Dissatisfied | 2 | 1.50-2.49 |
| Strongly Dissatisfied | 1 | 0-1.49 |

Figure 1.
Typical floor plan of the case study building (as a student housing before the conversion)

Figure 2.
Typical floor plan of the case study building (as an office building after the conversion)
Table 2.
Mean responses and rate of satisfaction of the technical elements of performance
| Technical elements of performance | Evaluation terms | Mean response | Satisfaction rate | ||||
|---|---|---|---|---|---|---|---|
| SS | S | D | SD | ||||
| Thermal comfort | 3.17 | S | |||||
| 1. | Temperature inside the building | 16 | 23 | 1 | 0 | 3.38 | S |
| 2. | Air movement inside the building | 10 | 21 | 9 | 0 | 3.03 | S |
| 3. | Air humidity inside the building | 13 | 19 | 7 | 1 | 3.10 | S |
| Visual comfort | 3.05 | S | |||||
| 4. | Adequacy of lighting levels at the offices | 19 | 12 | 9 | 0 | 3.25 | S |
| 5. | Adequacy of lighting levels at the corridors | 12 | 21 | 6 | 1 | 3.10 | S |
| 6. | Adequacy of light levels at the stairs | 6 | 18 | 14 | 2 | 2.70 | S |
| 7. | Control over glare at the offices | 14 | 20 | 4 | 2 | 3.15 | S |
| Acoustical comfort | 2.99 | S | |||||
| 8. | Level of noise within offices | 11 | 20 | 6 | 3 | 2.98 | S |
| 9. | Sense of privacy of conversation at the offices | 12 | 14 | 12 | 2 | 2.90 | S |
| 10. | Level of noise generated from office equipment | 15 | 19 | 5 | 1 | 3.20 | S |
| 11. | Level of noise generated from HVAC systems | 8 | 22 | 8 | 2 | 2.90 | S |
| Indoor air quality | 2.81 | S | |||||
| 12. | Quality of air inside the offices | 14 | 18 | 7 | 1 | 3.13 | S |
| 13. | Quality of air throughout the corridors | 5 | 19 | 14 | 2 | 2.68 | S |
| 14. | Quality of air inside stairwells | 4 | 17 | 14 | 5 | 2.50 | S |
| 15. | Overall quality of air throughout the building | 7 | 25 | 7 | 1 | 2.95 | S |
| 16. | Smell of dust in the air | 11 | 16 | 11 | 2 | 2.90 | S |
| 17. | Foul odors in the air | 9 | 15 | 12 | 4 | 2.73 | S |
| Fire safety | 2.65 | S | |||||
| 18. | Adequacy of fire exits | 12 | 14 | 8 | 6 | 2.80 | S |
| 19. | Clarity of fire exits | 8 | 17 | 8 | 7 | 2.65 | S |
| 20. | Adequacy and clarity of exit signs | 4 | 14 | 15 | 7 | 2.38 | D |
| 21. | Adequacy and clarity of evacuation plans | 4 | 8 | 16 | 12 | 2.10 | D |
| 22. | Adequacy and clarity of fire extinguishers | 9 | 23 | 5 | 3 | 2.95 | S |
| 23. | Ease of identifying the locations of alarm bells | 11 | 22 | 3 | 4 | 3.00 | S |
| Plumbing services | 2.74 | S | |||||
| 24. | Water pressure at plumbing fixtures | 8 | 19 | 6 | 7 | 2.70 | S |
| 25. | Distribution of toilets throughout the building | 8 | 17 | 11 | 4 | 2.73 | S |
| 26. | Adequacy of toilets in the building | 10 | 18 | 6 | 6 | 2.80 | S |
Table 3.
Mean responses and rate of satisfaction of the functional elements of performance
| Functional elements of performance | Evaluation terms | Mean response | Satisfaction rate | ||||
|---|---|---|---|---|---|---|---|
| SS | S | D | SD | ||||
| Interior and exterior finishes | 2.60 | S | |||||
| 1. | Quality of the building’s exterior finishes | 2 | 25 | 10 | 3 | 2.65 | S |
| 2. | Quality of floor finishes of offices | 6 | 22 | 8 | 4 | 2.75 | S |
| 3. | Quality of wall finishes of offices | 7 | 16 | 11 | 6 | 2.60 | S |
| 4. | Quality of ceiling finishes of offices | 7 | 20 | 9 | 4 | 2.75 | S |
| 5. | Quality of floor finishes of corridors | 2 | 20 | 14 | 4 | 2.50 | S |
| 6. | Quality of wall finishes of corridors | 3 | 23 | 11 | 3 | 2.65 | S |
| 7. | Quality of ceiling finishes of corridors | 3 | 22 | 10 | 5 | 2.58 | S |
| 8. | Quality of floor finishes of stairs | 3 | 18 | 15 | 4 | 2.50 | S |
| 9. | Quality of finishes in toilets | 2 | 17 | 17 | 4 | 2.43 | D |
| Furniture | 3.05 | S | |||||
| 10. | Quality of desks in offices | 9 | 19 | 7 | 5 | 2.80 | S |
| 11. | Quality of chairs in offices | 6 | 17 | 11 | 6 | 2.58 | S |
| 12. | Adequacy of chairs provided in offices | 7 | 20 | 9 | 4 | 2.75 | S |
| 13. | Quality of storage cabinets provided in offices | 7 | 19 | 11 | 3 | 2.75 | S |
| 14. | Adequacy of storage cabinets provided in offices | 7 | 23 | 8 | 2 | 2.88 | S |
| Distribution and layout of offices | 2.99 | S | |||||
| 15. | Distribution of offices throughout the building | 3 | 18 | 14 | 5 | 2.48 | D |
| 16. | Layout of furniture within offices and efficiency of space utilization | 4 | 20 | 11 | 5 | 2.58 | S |
| 17. | Width of corridors throughout the building | 6 | 17 | 15 | 2 | 2.68 | S |
| Information technologies and power distribution | 2.81 | S | |||||
| 18. | Quality of information and telecommunication technologies in the building | 9 | 20 | 5 | 6 | 2.80 | S |
| 19. | Adequacy of socket outlets in offices | 11 | 15 | 11 | 3 | 2.85 | S |
| Car parking | 2.65 | S | |||||
| 20. | Adequacy of car parking for users | 26 | 8 | 5 | 1 | 3.48 | S |
| 21. | Proximity of car parking to the building | 23 | 8 | 8 | 1 | 3.33 | S |
| Other amenities | 2.18 | D | |||||
| 22. | Quality and adequacy of lounges and seating areas | 3 | 4 | 16 | 17 | 1.83 | D |
| 23. | Quality and adequacy of elevators in the building | 12 | 18 | 6 | 4 | 2.95 | S |
| 24. | Quality and adequacy of cafeterias and tea/coffee rooms | 3 | 6 | 10 | 21 | 1.78 | D |