Delivering Content to Achieve Industrial Technologist Performance Behaviors

While this article can stand alone, the reader will be better served to also read the two companion pieces that preceded this one in previous journal issues. They are “Building a Model for Technology Studies,” Volume 22, Number 2, Summer/Fall 1996, and “Universal Performance Behaviors: What Ought to Be in the Technologist’s Toolkit,“ Volume 23, Number 1, Summer/Fall 1997. The first article described the model and the underlying rationale that guided its development. The second in the series articulated and identified behaviors that ought to be part of the array of competencies, or behaviors, of all technologists, regardless of their specific professional assignment. The body of thought presented in these three articles has been influenced by the author’s work as director of the Center for Quality, Measurement, and Automation (CQMA) in the College of Technology at Bowling Green (Ohio) State University. CQMA’s experiences with a number of technology transfer projects for business and industrial clients have contributed much to the refinement of the ideas presented here. Also, participation in the development of an Applied Quality Science bachelor’s degree program further tested, refined, and demonstrated the efficacy of the model as did more recent experiences with a research project conducted for the American Society for Quality Control to define core knowledge for technologists. Details and reports of these experiences may be obtained from the author. JS