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Customer service quality in real estate agencies in the context of new technologies: An analysis of challenges and expectations Cover

Customer service quality in real estate agencies in the context of new technologies: An analysis of challenges and expectations

Construction of Optimized Energy Potential
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Open Access
|May 2026
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DOI: https://doi.org/10.17512/bozpe.2026.15.05 | Journal eISSN: 2544-963X | Journal ISSN: 2299-8535
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Language: English
Published on: May 20, 2026
Published by: Technical University in Czestochowa
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
real estate,
service quality,
Customer Journey Mapping
Related subjects:
Architecture and design,
Architecture and design, other,
Engineering,
Civil engineering,
Materials,
Environmental engineering

© 2026 Manuela Ingaldi, Silvie Brozová, published by Technical University in Czestochowa
This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 License.

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