
Using and Measuring Motivational Interviewing in a New Setting: Experiences From a Project Highlighting Relationship-Building Skills in the Process of Recruiting New Staff
By: Lisa Skogens and Ninive von Greiff
References
- Andersson, P. (2021). Hot, våld och emotionellt arbete på de särskilda ungdomshemmen. Doktorsavhandling i socialt arbete vid Stockholms universitet. [Threats, violence and emotional work at residential homes providing compulsory care for young people] Stockholm: Universitetservice. DOI: 10.1016/j.chiabu.2014.12.007
- Andersson, P., & Andersson Vogel, M. (2023). Debatt: Våld på Sis-hemmen – en fråga om arbetsplatskulturen. [Debate: Violence at SiS institutions – a question of workplace culture] Akademikern, 17 January 2023.
- Attar-Schwartz, S., & Khoury-Kassabri, M. (2015). Indirect and verbal victimization by peers among at-risk youth in residental care. Child Abuse & Neglect, 42, 84–98.
- Baby, M., Gale, C., & Swain, N. (2018). Communication skills training in the management of patient aggression and violence in healthcare. Aggression and Violent Behaviour, 39, 67–82. DOI: 10.1016/j.avb.2018.02.004
- Barnrättsbyrån. (2021).
“…och jag kunde inte andas” – En granskning av våld mot barn på de statliga ungdomshemmen [“ …and I couldn’t breathe” – A review of violence against children on special residential homes for young people] . Rapport från Barnrättsbyrån, finansierad av World Childhood Foundation. - Beiring, K., Andersen, L. P. S., Hogh, A., & Andersen, J. H. (2018). Do frequent exposures to threats and violence at work affect later workforce participation? International Archives of Occupational and Environmental Health, 91, 457–465. DOI: 10.1007/s00420-018-1295-6
- Björk, A. (2014). Stabilizing a fluid intervention: The development of Motivational Interviewing, 1983–2013. Addiction Research and Theory, 22, 313–324. DOI: 10.3109/16066359.2013.845174
- Bohlin, H., & Eklund, J. (2013). Empati: teoretiska och praktiska perspektiv. [Empathy: theoretical and practice perspectives] Lund: Studentlitteratur.
- Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. DOI: 10.1191/1478088706qp063oa
- Breitenstein, S., Robbins, L., & Muennich Cowell, J. (2012). Attention to fidelity: Why it is important. The Journal of School Nursing, 28(6), 407–408. DOI: 10.1177/1059840512465408
- Clark, A. J., & Butler, C. M. (2020). Empathy: An Integral Model in Clinical Social Work. Social Work, 65(2), 169–177. DOI: 10.1093/sw/swaa009
- Davidson-Arad, B., & Golan, M. (2007). Victimization of juveniles in out-of-home placement: Juvenile corrections facilities. British Journal of Social Work, 37(6), 1007–1025. DOI: 10.1093/bjsw/bcl056
- de Laet, M., & Mol, A. (2000). The Zimbabwe bush pump: Mechanics of a fluid technology. Social Studies of Science, 30(2), 225–263. DOI: 10.1177/030631200030002002
- DN. (2021). “Stoppa våldet mot barn på statliga ungdomshem”. [Stop the violence against children on special residential homes for young people]. DN Debatt 2021-10-26.
- Dunn, A., Tiffin, P. A., & Wilberforce, M. (2022). Promoting person-centred car in the home support of older people through Situational Judgement Tests: A feasibility study. Unpublished manuscript. DOI: 10.2139/ssrn.4270656
- Engström, I., Engström, K., & Sellin, T. (2020). Adolescents’ experiences of the staff’s different interaction styles in coercive youth car in Sweden: A qualitative study. Issues in Mental Health Nursing, 41(11), 1027–1037. DOI: 10.1080/01612840.2020.1757794
- Fetter, K. L. (2012). We grieve too: One inpatient oncology unit’s intervention for recognizing and combating compassion fatigue. Clinical Journal of Oncology Nursing, 16(6), 559–561. DOI: 10.1188/12.CJON.559-561
- Gerdes, K. E., & Segal, E. (2011). Importance of empathy for social work practice: Integrating new science. Social Work, 56(2), 141–148. DOI: 10.1093/sw/56.2.141
- Gerdes, K. E., Segal, E., & Lietz, C. (2010). Conceptualising and Measuring Empathy. British Journal of Social Work, 40, 2326–2343. DOI: 10.1093/bjsw/bcq048
- Gibbons, S. B. (2011). Understanding empathy as a complex construct: A review of the literature. Clinical Social Work Journal, 39, 243–252. DOI: 10.1007/s10615-010-0305-2
- Håkansson Eklund, J., & Summer Meranius, M. (2021). Towards a consensus on the nature of empathy: A review of reviews. Patient Education and Counseling, 104, 300–307. DOI: 10.1016/j.pec.2020.08.022
- Howard, A. P. (2022). Effective psychotherapists: Clinical skills that improve client outcomes. Child & Family Behaviour Therapy, 44(1), 72–77. DOI: 10.1080/07317107.2021.1997301
- IVO. (2023). Tillsyn av SiS särskilda ungdomshem 2021–2022 Redovisning av regeringsuppdrag S2021/03345. [Supervision of SiS special residential homes 2021–2022]. Inspektionen för Vård och Omsorg, IVO 2023-01 (
www.ivo.se ). - Inzunza, M. (2015a). Empathy from a police work perspective. Journal of Scandinavian Studies in Criminology and Crime Prevention, 16(1), 60–75. DOI: 10.1080/14043858.2014.987518
- Inzunza, M. (2015b). Adaption and development of the Empathy Assessment Index (EAI). International Journal of Comparative and Applied Criminal Justice, 39(3), 239–255. DOI: 10.1080/01924036.2014.989245
- King, S., & Holosko, M. J. (2012). The development and initial validation of the empathy scale for social workers. Research on Social Work Practice, 22(2), 174–185. DOI: 10.1177/1049731511417136
- Kristiansson, K., Skogens, L., & von Greiff, N. (2022). Erfarenheter av att använda Motivational Interviewing Treatment Integrity i rekryteringsprocesser av behandlingsassistenter inom missbruksvård. [Experiences of using MITI in recruitment of substance use treatment assistants.] Socionomens Forskningssupplement.
- Law, J., & Mol, A. (2001). Situating technoscience: An inquiry into spatialities. Environment and Planning D: Society and Space, 19(5), 609–621. DOI: 10.1068/d243t
- Law, J., & Singleton, V. (2005). Object lessons. Organization, 12(3), 331–355. DOI: 10.1177/1350508405051270
- Lester, N. (2010). Compassion fatigue. Mental Health Practice, 14(2), 11. DOI: 10.7748/mhp.14.2.11.s14
- Lietz, C. A., Gerdes, K. E., Sun, F., Geiger, J. M., Wagaman, M. A., Segal, E. A. (2011). The Empathy Assesment Index (EAI): A confirmatory factor analysis of a multidimensional model of empathy. Journal of the Society for Social Work and Research, 2(2), 104–124. DOI: 10.5243/jsswr.2011.6
- Lievens, F., Peeters, H., & Schollaert, E. (2008). Situational judgement tests: A review of recent research. Personnel Review, 37(4), 426–441. DOI: 10.1108/00483480810877598
- Lindelöw, M. (2016). Kompetensbaserad personalstrategi: hur du tar reda på vad organisationen behöver, bemannar den rätt och utvecklar den inför framtiden. [Competence based strategy for staff: how to find out what the organization requires, to man and develop for the future] Stockholm: Natur & Kultur.
- Meyers, D. C., Durlak, J. A., & Wandersman, A. (2012). The quality implementation framework: A synthesis of critical steps in the implementation process. American Journal of Community Psychology. 50(3–4), 462–480. DOI: 10.1007/s10464-012-9522-x
- Miller, W. R., & Moyers, T. B. (2021). Effective psychotherapists: Clinical skills that improve client outcomes. New York: Guilford Press.
- Miller, W. R., & Rollnick, S. (1991). Motivational interviewing: Preparing people to change addictive behavior. New York: Guilford Press.
- Miller, W. R., & Rollnick, S. (2013). Motivational interviewing: Helping people change. New York: Guilford Press.
- Morphet, J., Griffiths, D., Beattie, J., Reyes, D. V., & Innes, K. J. C. (2018). Prevention and management of occupational violence and aggression in healthcare: A scoping review. Collegian, 25(6), 621–632. DOI: 10.1016/j.colegn.2018.04.003
- Moyers, T., & Miller, W. (2012). Is low empathy toxic? Psychology of Addictive Behaviors, 27(3), 878–884. DOI: 10.1037/a0030274
- Norman, Å., Lundberg, U., Farbring, C. Å., Källmén, H., & Forsberg, L. (2020). The feasibility and potential of training correctional officers in flexible styles of communication to reduce burnout: A multiple baseline trial in real-life settings. Scandinavian Journal of Work and Organizational Psychology, 5(1), 1–9. DOI: 10.16993/sjwop.102
- Nyberg, A., Kecklund, G., Magnusson Hansson, L., & Rajaleid, K. (2021). Workplace violence and health in human service industries: A systematic review of prospective and longitudinal studies. Occupational and Environmental Medicine, 78(2), 69–81. DOI: 10.1136/oemed-2020-106450
- NBSH. (2018). MI (Motiverande samtal). [Motivational Interviewing] In: Nationella riktlinjer för vård och stöd vid missbruk och beroende. Socialstyrelsen [National Board of Social Affairs and Health].
- Patterson, F., Ashworth, V., Zibarras, L., Coan, P., Kerrin, M., & O’Neill, P. (2012). Evaluation of situational judgement tests to assess non-academic attributes in selection. Medical Education, 46, 850–868. DOI: 10.1111/j.1365-2923.2012.04336.x
- Patterson, F., Baron, H., Carr, V., Plint, S., & Lane, P. (2009). Evaluation of three short-listing methodologies for selection into postgraduate training in general practice. Medical Education, 43(1), 50–57. DOI: 10.1111/j.1365-2923.2008.03238.x
- Plint, S., & Patterson, F. (2010). Identifying critical success factors for designing selection processes into postgraduate specialty training: the case of UK general practice. Postgraduate Medical Journal, 86(1016), 323–7. DOI: 10.1136/pgmj.2009.084657
- Rogers, C. (1951). Client-centered therapy: Its current practice, implications and theory. Boston: Houghton Mifflin.
- Rogers, C. (1957). The necessary and sufficient conditions for therapeutic personality change. Journal of Consulting Psychology, 21, 95–103. DOI: 10.1037/h0045357
- Schmidt, F. L., & Hunter, J. E. (1998). The validity and utility of selection methods in personal psychology: Practical and theoretical implications of 85 years of research findings. Psychological Bulletin, 124(2), 262–274. DOI: 10.1037/0033-2909.124.2.262
- Skillmark, M., & Oscarsson, L. (2020). Applying standardisation tools in social work practice from the perspectives of social workers, managers, and politicians: A Swedish case study. European Journal of Social Work, 23(2), 265–276. DOI: 10.1080/13691457.2018.1540409
- Stenström, A., & Pettersson, T. (2021). The micropolitics of conflicts in total institutions: The case of special approved homes for youths in Sweden. Incarceration, 2(1), 1–18. DOI: 10.1177/2632666321993313
- Testad, I., Mikkelsen, A., Ballard, C., & Aarsland, D. (2010). Health and well-being in care staff and their relations to organizational and psychosocial factors, care staff and resident factors in nursing homes. International Journal of Geriatric Psychiatry, 25, 789–797. DOI: 10.1002/gps.2419
- Ungar, M., & Ikeda, J. (2017). Rules or no rules? Three strategies for engagement with young people in mandated services. Child and Adolescent Social Work Journal, 34(3), 259–267. DOI: 10.1007/s10560-016-0456-2
- Wagaman, M. A., Geiger, J. M., Shockley, C., & Segal, E. A. (2015). The role of empathy in burnout, compassion satisfaction, and secondary traumatic stress among social workers. Social Work, 60(3), 201–209. DOI: 10.1093/sw/swv014
- Watson, T., Hodgson, D., Watts, L., & Waters, R. (2022). Historiography of empathy: Contributions to social work research and practice. Qualitative Social Work, 21(4), 714–730. DOI: 10.1177/14733250211033012
DOI: https://doi.org/10.16993/sjwop.211 | Journal eISSN: 2002-2867
Language: English
Page range: 8 - 8
Submitted on: Jan 19, 2023
Accepted on: Aug 14, 2024
Published on: Sep 16, 2024
Published by: Stockholm University Press
In partnership with: Paradigm Publishing Services
Keywords:
© 2024 Lisa Skogens, Ninive von Greiff, published by Stockholm University Press
This work is licensed under the Creative Commons Attribution 4.0 License.