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An Analysis of Social Stressors with Clients, Emotional Labor Strategies, and Disengagement: A Diary Study on Social Work Cover

An Analysis of Social Stressors with Clients, Emotional Labor Strategies, and Disengagement: A Diary Study on Social Work

Open Access
|Jun 2022

Figures & Tables

Table 1

Descriptive Statistics and Correlations for the Study Variables.

VARIABLEMSDN1234567
1. Sexa0.180.384090.44***0.03–0.02–0.090.040.06
2. Age39.6710.154090.44**–0.06–0.15*–0.10–0.000.11*
3. Disengagement3.490.992360.02–0.13*0.22***0.16**0.58***–0.06
4. Social stressors with clients1.200.58240–0.04–0.21**–0.050.45***0.23***–0.05
5. Surface acting1.430.76237–0.07–0.13**0.040.42**0.16**0.02
6. Deep acting2.991.052370.020.000.60**0.020.06–0.06
7. Daily hassles at homeb0.160.373320.10*0.19**0.050.11*0.15**0.03

[i] Note: a 0 = female, 1 = male. b of the previous day.

* p < 0.05, ** p < 0.01, two-tailed.

Lower Triage = Between-person Correlations.

Upper Triage = Within-person Correlations.

Table 2

Fixed Effects Estimates and Standard Errors for the Predictor Models.

MODEL 1MODEL 2MODEL 3MODEL 4MODEL 5MODEL 6MODEL 7MODEL 8MODEL 9
FIXED EFFECTS
PREDICTORS OF DISENGAGEMENTPREDICTOR OF DEEP ACTINGPREDICTOR OF SURFACE ACTINGPREDICTOR OF SOCIAL STRESSORS
VARIABLESCOEFF.SECOEFF.SECOEFF.SECOEFF.SECOEFF.SECOEFF.SECOEFF.SECOEFF.SECOEFF.SE
Intercept3.48***0.093.60***0.103.61***0.103.57***0.103.59***0.093.61***0.103.04***0.121.38***0.081.13***0.06
Level 1
    Social stressors0.74***0.110.46***0.110.67***0.130.65***0.130.61***0.09
    Deep acting0.58***0.070.43***0.07
    Surface acting0.43***0.110.130.13
    Daily hassles at homeb0.080.160.000.170.210.150.150.140.050.16–0.120.190.36**0.130.150.11
    Disengagementb0.16*0.070.16*0.080.110.070.140.070.140.08
    Deep actingb–0.050.07–0.020.08
    Surface actingb0.060.11–0.19*0.08
    Disengagement0.32***0.06
    Social stressors b–0.22**0.08
Level 2
    Sexa0.200.240.170.250.140.250.160.240.190.240.250.30–0.050.20–0.020.15
    Age–0.000.01–0.000.01–0.000.01–0.000.01–0.000.01–0.010.01–0.000.01–0.010.01

[i] Note: N Level 1 = 153–236, N Level 2 = 60–63.

* p < 0.05, ** p < 0.01, *** p < 0.001, two-tailed.

a 0 = female, 1 = male.

b Of the previous day.

DOI: https://doi.org/10.16993/sjwop.154 | Journal eISSN: 2002-2867
Language: English
Page range: 10 - 10
Submitted on: Apr 1, 2021
Accepted on: Jun 3, 2022
Published on: Jun 29, 2022
Published by: Stockholm University Press
In partnership with: Paradigm Publishing Services

© 2022 Andrea Eggli, Diana Pereira, Achim Elfering, published by Stockholm University Press
This work is licensed under the Creative Commons Attribution 4.0 License.