Abstract
There are many challenges provided by contemporary higher education (HE) that impact all aspects and services provided. This article considers some of the challenges and developments in HE that might be reflected in, and impact upon, the library service.
New challenges have been created by developments in technology. Massive open online courses (MOOCs) have shone a spotlight onto the university, leading it to open up access to content and resources. The buildings that maintain very traditional ideologies are evolving, as are the services they provide. As today’s students meander through their university life, we seek to understand them and their motives in greater detail. The author discusses these issues and focuses on people, on technology and on partnership.