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Evolution of Traveller Experience Quality Perception in European Level Policy Documents and the Case Study for Siauliai Cover

Evolution of Traveller Experience Quality Perception in European Level Policy Documents and the Case Study for Siauliai

Open Access
|Jun 2017

References

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DOI: https://doi.org/10.1515/ttj-2017-0019 | Journal eISSN: 1407-6179 | Journal ISSN: 1407-6160
Language: English
Page range: 220 - 230
Published on: Jun 27, 2017
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2017 Andrius Jarzemskis, Ilona Jarzemskiene, published by Transport and Telecommunication Institute
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.