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CSI Index Of Customer’s Satisfaction Applied In The Area Of Public Transport Cover

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CSI Index Of Customer’s Satisfaction Applied In The Area Of Public Transport

Research Papers Faculty of Materials Science and Technology Slovak University of Technology

Volume 23 (2015): Issue 36 (June 2015)

By: Adela Poliaková

Open Access

|Sep 2015

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DOI: https://doi.org/10.1515/rput-2015-0017 | Journal eISSN: 1338-0532 | Journal ISSN: 1336-1589

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Language: English

Page range: 141 - 150

Published on: Sep 1, 2015

Published by: Slovak University of Technology in Bratislava

In partnership with: Paradigm Publishing Services

Publication frequency: 2 issues per year

Keywords:

public transport,

customer satisfaction,

provided service,

quality criteria,

integrated public transport

Related subjects:

Introductions and overviews,

Engineering, other

© 2015 Adela Poliaková, published by Slovak University of Technology in Bratislava
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 23 (2015): Issue 36 (June 2015)

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