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CSI Index Of Customer’s Satisfaction Applied In The Area Of Public Transport Cover

CSI Index Of Customer’s Satisfaction Applied In The Area Of Public Transport

Research Papers Faculty of Materials Science and Technology Slovak University of Technology
Volume 23 (2015): Issue 36 (June 2015)
By: Adela Poliaková  
Open Access
|Sep 2015

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DOI: https://doi.org/10.1515/rput-2015-0017 | Journal eISSN: 1338-0532
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Language: English
Page range: 141 - 150
Published on: Sep 1, 2015
Published by: Slovak University of Technology in Bratislava
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
quality,
CSI,
public transport,
customer satisfaction,
provided service,
quality criteria,
integrated public transport
Related subjects:
Engineering,
Introductions and overviews,
Engineering, other

© 2015 Adela Poliaková, published by Slovak University of Technology in Bratislava
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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