References
- Beattie, G. & Ellis, A. (2014). The psychology of language and communication. London: Psychology Press.
- Bodie, G. & Crick, N. (2014). Theory of communicative action. Vol. 1: Reason and the rationalization of society. Boston, MA: Beacon Press.
- Burnside-Lawry, J. (2011). The dark side of stakeholder communication: Stakeholder perceptions of ineffective organisational listening. Australian Journal of Communication, 38(1), 147-173, 149.
- Frandsen, F., Johansen, W. & Pang, A. (2013). From management consulting to strategic communication: studying the roles and functions of communication consulting. International Journal of Strategic Communication, 7(2), 81-83.
- Kandlousi, N.S.A.E., et al. (2010). Organizational citizenship behavior in concern of communication satisfaction: The role of the formal and informal communication. International Journal of Business and Management, 5(10), 51-61.
- King, M. (2015). Corporate blogging and microblogging: An analysis of dialogue, interactivity and engagement in organization-public communication through social media, Corporate Blogging and Microblogging PhD Thesis. Sydney: University of Technology.
- Ledbetter, A.M. (2014). The past and future of technology in interpersonal communication theory and research. Communication Studies, 65(4), 456-459.
- Miller, K. (2012). Organizational Communication: Approaches and Processes (6th ed.). Belmont, CA: Thomson-Wadsworth.
- Ruck, K. & Welch, M. (2012). Valuing Internal Communication; Management and Employees Perspectives. Public Relations Review, 38, 294-302.
- Slatten, T., Göran, S., & Sander S. (2011). Service Quality and Turnover Intentions as Percieved by Employees. Personnel Review, 40(2), 205-221.
- Vidales Gonzáles, C. (2011). El relativismo teórico en comunicación. Entre la comunicación como principio explicativo y la comunicación como disciplina práctica. Comunicación y sociedad, (16), 11-45.