Have a personal or library account? Click to login
Politeness Strategies in English Business Letters: a Comparative Study of Native and Non-Native Speakers of English Cover

Politeness Strategies in English Business Letters: a Comparative Study of Native and Non-Native Speakers of English

Open Access
|May 2015

References

  1. Brown, P. & Levinson, S. (1978). Universals in language usage: Politeness phenomena. In E. Goody (Ed.), Qu estions and Politeness: Strategies in Social Interaction (pp. 56-311). Cambridge: Cambridge University Press.
  2. Carrell, P.L. & Konneker, B.H. (1981). Politeness: Comparing native and nonnative judgment. Language Learning, 31 (1), 17-30.10.1111/j.1467-1770.1981.tb01370.x
  3. Eelen, G. (2001). A Critique of Politeness Theories. Manchester: St. Jerome Publishing.
  4. Fraser, B. (2005). Whither politeness. In R. Lakoff& S. Ide (Eds.), Broadening the Horizon of Linguistic Politeness (pp. 65-83). Philadelphia: John Benjamins.
  5. Gilks, K. (2010). Is the Brown and Levinson (1987) model of politeness as useful and infl uential as originally claimed? An assessment of the revised Brown and Levinson (1987) model. Innervate, 2, 94-102.
  6. Goffman, E. (1976). Replies and responses. Language in Society, 5 (3), 257-313.10.1017/S0047404500007156
  7. Guffey, M.E. & Loewy, D. (2012). Essentials of Business Communication (9th Ed.). Mason: South Western Cengage Learning.
  8. Holmes, J. (1990). Hedges and boosters in women’s and men’s speech. Language and Communication, 10 (3), 185-205.10.1016/0271-5309(90)90002-S
  9. Jansen, F. & Janssen, D. (2010). Effects of positive politeness strategies in business letters. Journal of Pragmatics, 42 (9), 2531-2548.10.1016/j.pragma.2010.02.013
  10. Kitamura, N. (2000). Adapting Brown and Levinson’s politeness theory to casual conversation. In K. Allan & J. Henderson (Eds.), Proceedings of ALS2k, the 2000 Conference of the Australian Linguistic Society (pp. 163-169). Melbourne: University of Melbourne.
  11. Koutlaki, S.A. (2002). Offers and expressions of thanks as face enhancing acts: tæ’arof in Persian. Journal of Pragmatics, 34 (12), 1733-1756.10.1016/S0378-2166(01)00055-8
  12. Maier, P. (1992). Politeness strategies in business letters by native and non-native English speakers. English for Specific Purposes, 11 (3), 189-205.10.1016/S0889-4906(05)80009-2
  13. Ming-Chung, Y. (2003). On the universality of face: evidence from Chinese compliment response behavior. Journal of Pragmatics, 35 (10), 1679-1710.
  14. Myers, G. (1989). The pragmatics of politeness in scientific texts. Applied Linguistics, 10 (1), 1-35.
  15. Nickerson, C. (1999). The use of politeness strategies in business letters. In R. Geluykens & K. Pelsemakers (Eds.), Discourse in Professional Contexts (pp. 127-142). Munchen: Lincom.
  16. Pikor-Niedzialek, M. (2005). A critical overview of politeness theories in discourse analysis: The scope of politeness - different approaches towards the politeness phenomena. Studia Anglica Resoviensia, 3, 105-113.
  17. Pilegaard, M. (1997). Politeness in written business discourse: A text linguistic perspective on requests. Journal of Pragmatics, 28 (2), 223-244.10.1016/S0378-2166(96)00084-7
  18. Wadsorn, N. (2008). Thai and Non-Thai reader perceptions on politeness strategies in letters of request in English. Paper presented at the International Conference on Language: Language Diversity and National Unity. Royal Institute of Thailand, Bangkok, Thailand.
  19. Xinglian, C. (2006). Politeness and Business English Letters, Courtesy and English Business Letter. Academic Exercise.
DOI: https://doi.org/10.1515/plc-2015-0004 | Journal eISSN: 2083-8506 | Journal ISSN: 1234-2238
Language: English
Page range: 44 - 57
Published on: May 29, 2015
Published by: Faculty of Psychology, University of Warsaw
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2015 Elahe Goudarzi, Behzad Ghonsooly, Zahra Taghipour, published by Faculty of Psychology, University of Warsaw
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.